Personal Banker (Teller) - Northshore Float

RESOURCE BANK

PersonalBanker

Position Summary:

This position reports to the Branch Manager, AssistantBranch Manager, Relationship Manager/Lead Teller, or Chief Retail BankingOfficer. This position is alsoresponsible for maintaining and balancing a cash drawer in addition to rotatingthe branch vault, which includes cash, coin, negotiable instruments, etc.


Essential Functions:
• Receives checks and cash for deposit, verifiesamount, and examines checks for endorsements, legal amounts, dates, etc.
• Cashes checks and pays out money afterverification of signatures and customer balances.
• Process transactions such as withdrawals, IRAcontributions, HSA contributions, loan payments, night deposits, mail deposits,etc.
• Ensures and provides quality service to bothinternal and external customers.
• Assists customers in accessing safety depositboxes.
• Examines coupons and bills presented for paymentto verify issue, payment date and amount due.
• Performs trial balances throughout the day.
• Balances currency, coin and checks in cashdrawer at end of shift.
• Greet individuals as they enter branch anddrive-up window.
• Process work through Branch Capture equipment.
• Assist customers with services such as orderingATM or debit cards, requesting stop payments, changing addresses, etc.
• Follow and comply with all bank regulations andsecurity procedures.
• Complete all training requirements, includingcompliance, in a timely manner.
• Process transactions within established policiesand procedures.
• Ability to lift coin bags of varying weight.
• All other duties as assigned.

Skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Mathematics - Using mathematics to solve problems.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Attributes:
• Oral Comprehension - The ability to listen toand understand information and ideas presented through spoken words andsentences.
• Oral Expression - The ability to communicateinformation and ideas in speaking so others will understand.
• Speech Clarity - The ability to speak clearly soothers can understand you.
• Speech Recognition - The ability to identify andunderstand the speech of another person.
• Near Vision - The ability to see details atclose range (within a few feet of the observer).
• Problem Sensitivity - The ability to tell whensomething is wrong or is likely to go wrong. It does not involve solving theproblem, only recognizing there is a problem.

Experience and Education:

HighSchool Diploma (or GED or High School Equivalence Certificate). Previous tellerexperience preferred. Cash handlingexperience preferred.

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