Senior Employee Relations Specialist (Hybrid)

Job Description

Job Description

Job Title: Senior Employee Relations Specialist

Location: Acton, MA (Hybrid)

Contract duration: 03+Months

Hybrid to Acton, MA. Onsite expectations: Up to 1-2 days/week or as needed

Position Overview:  

Must Have

• Disciplinary Management
• Employee Relations
• Employee Relations Investigations
• Employee Relations Law
• Employee Terminations
• Performance Improvement Plans

The Sr. Employee Relations Specialist role at Insulet involves providing comprehensive support to employees and managers in various HR capacities. Working closely with HR Business Partners, this role includes addressing employee relations issues, implementing corrective actions, and managing terminations. The Sr. Employee Relations Specialist also conducts investigations, develops performance improvement plans, and ensures compliance with company policies and regulations. 

Responsibilities  

• Partner with HR Business Partners to provide comprehensive support to employees and managers on topics such as AskHR escalations, employee relations, corrective actions, performance improvement plans, terminations, and Workday org changes, to enhance the Insulet employee experience. 
• Offer guidance and support to employees and managers on a range of employee relations issues. 
• Collaborate with managers to implement corrective actions in compliance with company policies and legal regulations. 
• Ensure accurate updates to organizational structures in Workday, including manager and supervisory org changes, position closures, and job change requests. 
• Conduct thorough investigations into employee-related issues and provide recommendations for appropriate actions. 
• Partner with managers to develop and execute performance improvement plans for employees. 
• Address escalated inquiries concerning HR policies and assist in facilitating requests for modifications or the creation of new employee relations-related policies. 
• Analyze exit interview data to identify trends and insights for organizational improvement. 
• Manage Workday tasks related to termination processes, including initiating involuntary tasks and preparing severance documentation. 
• Generate employee relations reports and provide strategic insights to HR Business Partners. 
• Design and deliver training sessions on relevant employee relations topics for employees and managers. 
• Offer prompt escalation support for additional AskHR cases as needed, ensuring efficient resolution of employee inquiries and concerns. 

Education and Experience 

• Bachelor’s Degree. 
• Minimum of 5-8 years of employee relations experience. 
• Strong understanding of HR policies, procedures, and employment law. 
• Excellent communication, interpersonal, and problem-solving skills. 
• Ability to handle confidential information with discretion and professionalism. 
• Proficiency in HRIS systems, preferably Workday. 

Required Skills and Competencies 

• Strong Communication Skills: Clear and effective communication, both verbal and written, ensuring understanding and empathy in all interactions. 
• Conflict Resolution: Skill in managing conflicts impartially and constructively between individuals or groups. 
• Problem-Solving Abilities: Analyzing complex situations, identifying root causes, and developing effective solutions. 
• Relationship Building: Establishing and maintaining positive relationships with employees, managers, and stakeholders. 
• HR Policy Knowledge: Comprehensive understanding and consistent application of HR policies, procedures, and employment law. 
• Confidentiality Management: Commitment to maintaining discretion and safeguarding sensitive HR information. 
• Adaptability: Flexibility and responsiveness to changing priorities and unexpected challenges. 
• Attention to Detail: Ensuring accuracy and precision in HR documentation and processes. 
• Organizational Skills: Managing multiple tasks and priorities efficiently while meeting deadlines. 
• Cultural Sensitivity: Navigating cross-cultural communication and promoting inclusivity in HR practices with respect for diverse perspectives. 

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

Company Description

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.