Customer-Embedded AI Automation Engineer

Ventus AI builds computer-using agents — autonomous AI workers that interact with emails, portals, and documents just like a human would. These agents execute real operational tasks in freight and logistics — from parsing tenders to submitting invoices and syncing systems — without relying on APIs. We’re deployed at top brokers, shippers, and 3PLs and scaling fast. Backed by top investors including Andreessen Horowitz (a16z) , WndrCo , and Samsung , we’re on a mission to transform how the global supply chain runs. The Role This is a customer-embedded role where you’ll own technical delivery from end to end. You’ll work directly with operations leaders to understand complex workflows, translate them into reliable AI behaviors, and deploy computer-using agents that perform real work in production environments. It’s a rare mix of field work, engineering, and problem-solving in the wild. What You’ll Do Partner with customers to deeply understand operational workflows and identify high-leverage automation opportunities Write robust, production-grade prompts and logic for agents to reason and act across unstructured interfaces (emails, portals, documents) Own delivery: deploy, refine, and expand automation across customer environments Diagnose and solve complex failure modes — from ambiguous data to UI edge cases — and collaborate with applied research to improve agent capabilities Why This Role Is Special Early-stage with real traction – You’ll be joining a growing team with strong customer demand and real deployments across the U.S. Built for hybrids – Ideal if you have both technical and business instincts: maybe you have a CS degree and have worked in consulting or sales, or a business degree but have built tech on the side Product + delivery ownership – You’ll shape how our agents behave, where they go next, and how we evolve the product Startup operator’s training ground – You’ll touch product, delivery, and customer success — ideal if you’re aiming to build your own startup later What We’re Looking For Strong Python skills; capable of building robust, testable systems Experience reasoning through messy business processes and designing logic or rules to automate them Clear communicator who can work directly with customers and distill their needs into structured implementations Fast learner who thrives in ambiguity and wants to ship real impact No traditional CS background required — but you must be fluent in making software do things reliably #J-18808-Ljbffr Ventus AI