Service Advisor - RideNow Powersports Fort Worth North

Service Advisor

RideNow Powersports is looking for an enthusiastic and customer-focused Service Advisor to join our team!

What You'll Do:

• Schedule service appointments for repairs, maintenance, and recalls.
• Be the first point of contact for customersgreet them warmly and guide them through the service process.
• Accurately document customer concerns and vehicle issues on repair orders for Motorcycles, ATVs, UTVs, and Personal Watercraft.
• Communicate additional recommended work or service delays to the Service Manager and customers in a timely manner.
• Educate customers on required or recommended services and provide clear cost estimates.
• Promote additional services and current promotions.
• Monitor repair progress to ensure timely and quality completion.
• Keep customers updated on the status of their vehicle throughout the repair process.
• Review completed work with the customer, answer questions, and ensure satisfaction.
• Perform other related duties as needed.

What We're Looking For:

• 1+ years of experience in a powersports or automotive dealership.
• Strong communication and customer service skillsboth verbal and written.
• Ability to write clear and concise service repair orders.
• Ability to multitask in a fast-paced environment.
• Valid driver's license with a clean driving record.
• Motorcycle endorsement preferred.
• Must be able to stand for extended periods of time
• Must be able to safely push motorcycles weighing up to 850lbs
• Must be able to safely and efficiently move through the dealership premisesincluding indoor showrooms, vehicle lots, and service areaswhile maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.
• Must be able to frequently bend, kneel, crouch, and reach to perform job duties.

Why Join RideNow?

• Commission based pay
• Medical, dental, and vision insurance
• Employer paid life and short-term disability insurance
• Employee discounts

Note: All candidates must successfully complete a background check, MVR check, and drug screening to qualify for employment.

• 1+ years of Powersports or Automotive Dealership experience
• Excellent customer service, verbal and written communication skills
• A positive attitude, good work ethic, and professional appearance
• Pleasant, energetic, conscientious, and dependable personality
• Ability to multi-task in a fast-paced environment
• Valid driver's license and a good driving record
• Motorcycle Endorsement preferred
• Must pass a pre-employment background check, MVR, and drug screen
• Bilingual is a HUGE plus!

Benefits

What RumbleOn/RideNow Powersports Offers You:

A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...

• Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)
• Life and disability insurance
• Generous Vacation/PTO Plan
• Employee discounts on purchases
• Dedicated leadership team who supports and cares for employees
• The opportunity for growth and a solid long term career...we promote from within!!
• Generous training pay and 100% performance based pay plan allowing you to maximize your earnings!
• And more

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment