Shop Manager

Job Description

Job Description

About C.R. England, Inc.

Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America’s premier transportation companies. C.R. England is an industry leader in Dedicated, Over-The-Road, cross-border Mexico, and Intermodal services.

C.R. England has also been regularly recognized for management excellence. This year, C.R. England was recognized by Newsweek as one of ‘America’s Greatest Workplaces for Women’, one of only three truckload carriers to receive this recognition, and ‘America’s Greatest Workplaces for Diversity’ one of only seven truckload carriers to be so recognized. Additionally, C.R. England was honored with a ‘2020 Glassdoor Top Places to Work’ award, the ‘Achievers 50 Most Engaged Workplaces™ Award’ and by Deloitte Private and The Wall Street Journal as a ‘2021 US Best Managed Company’.

Committed to giving back the community, learn more about C.R. England Inc.’s goal of providing one million meals to children annually through partnerships with local food banks by visiting

Position: Shop Manager

Location: Bakersfield, CA

Pay: 90,000 - 100,000 Salaried w/ monthly bonus

Schedule: M - F

Summary

The position establishes, directs and coordinates the management of Shop Supervisors, Mechanics, Fuel Technicians, Parts, Office Staff, yard activities and the Facilities Environmental Management System. The Shop Manager will oversee day-to-day activities and operations of a 24/7 truck maintenance facility.

Position Responsibilities

The Shop Manager will be responsible for leading and supervising the performance of our shop technicians in the diagnosis, repair and preventive maintenance of tractor, trailers, and reefers. This position will reinforce and demonstrate C.R. England’s core values and support C.R. England‘s proassociate philosophy.

• Maintain an open line of communication with the lines of business in order to maximize the equipment availability.
• Monitor vehicle service failure history, identify trends and develop action plans to prevent failures
• Manage the P&L. i.e. Parts inventory / cycle counting, approval of invoices, staffing and managing overtime.
• Oversees personnel needs; selecting, coaching, disciplining, and training employees.
• Cultivate and maintain productive supplier relationships
• Manage all vendor repairs
• Responsible for employee schedules and processing an accurate payroll
• Deal with multiple drivers and vendors at once
• Ensure compliance with our Preventive Maintenance Inspection Program
• Manage our maintenance software program
• Ensure compliance with our Preventive Maintenance Inspection Program
• Maintains our facility’s environmental policy
• Conflict Resolution
• Handle urgent situations in a professional manner.
• Direct and control vehicle maintenance repairs and shop overhead cost.
• Maintain fueling facilities at various locations.
• Approve all expenditures.
• Parts and National purchasing programs
• Maintain fueling facilities at various locations
• Support the business with trailer inventories.
• Assist and support our Safety departments.
• Loaded product integrity / Smithfield’s Food safety program. (Dedicated sites only)
• Oversee a supporting vendor base at Smithfield’s outer facilities. (Dedicated sites only)
• Maintain 45,000 gallons of fuel and fuel inventories (Dedicated sites only)

Essential job requirements may include, but not limited to

• Keep company leadership informed of project priorities and any issues that may require their attention.
• Work with other department leaders to establish goals, align priorities and define departmental processes.
• Practice and observe safety rules and regulations and encourage others to do so at all times.
• Always conduct yourself in a manner that reflects a positive, professional image. Must maintain a professional appearance in accordance with dress code policies.
• Treat each individual with care, dignity, fairness, respect and recognition.
• Work productively and collaboratively with direct supervisor and peers.
• Display and encourage teamwork and willingness to be a problem solver. Provide excellent customer service.
• Adhere to all policies and procedures as set forth by the company and ensure that all employees are knowledgeable of and adhere to all standards set for by the company.
• Must be able to work with office equipment, utilizing computers for majority of tasks.

Job qualifications may include, but not limited to

• Ability to work with office equipment, utilizing computers for majority of tasks and must be familiar with Microsoft Office suite of programs.
• Knowledge of TMT and TMW
• Expert user of vendor applications & synergize
• Physical Requirements:
• Capable of hearing, with our without correction, sufficiently to perceive normal speaking levels and receive detailed information through oral communication in order to facilitate meetings and work with internal customers and stakeholders by telephone and in person.
• Position may involve kneeling, stooping, bending, pushing, lifting, carrying and moving objects that can weigh up to 25 pounds.
• Capable of working extended hours, to include weekends, holidays and various shifts (to include evening and night shifts) as necessary.
• Capable of sitting at a desk for extended periods of time and working with computer equipment.
• Capable of speaking, writing, and reading English well and possessing a good command of the language so that various types of communications may be conducted in English with people of various levels of education and capabilities
• Capable of visual acuity, with or without correction, sufficient to prepare and analyze data and figures, view a computer terminal, and read extensively.

Education and Experience

• 4 year degree in a specified field or business-related field and commensurate workrelated experience.
• Strong mechanical aptitude with experience running a shop or shift
• Transportation industry experience strongly preferred.
• Broad understanding transportation processes and standards.
• Excellent organizational skills required.
• Accuracy and attention to detail is essential.
• The ability to adapt to a changing environment

Working Environment and Conditions

• Must have the ability to work on more than one assignment at a time with frequent interruptions, changes and/or delays.
• Work environment in and outside the shop may include extreme seasonal temperatures with appropriate measures taken for safety of employees
• Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances.
• Must be able to handle incoming requests for assistance via phone and in person while working on other tasks.
• Must remain professional in light of challenging situations that may occur in the location.
• Occasional Travel Requirements etc. by air or car.

C.R.England 2025

C.R. England is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.