Community Outreach Specialist
$50k - $60kCharles B. Wang Community Health Center
Full-Time Community Outreach Specialist Reports To: Director of Marketing and Community Relations 131-72 40th Road
Queens, New York, 11354
United States
The Community Outreach Specialist leadscommunity-focused initiatives to increase awareness, access, and utilization ofhealthcare services. This role focuses on understanding and addressing theunique needs and barriers faced by immigrant families and underservedpopulations, ensuring equitable access to care. The Outreach & CommunitySpecialist collaborates with internal teams, external partners, and communityorganizations to develop and implement effective outreach strategies. Responsibilities:
Queens, New York, 11354
United States
The Community Outreach Specialist leadscommunity-focused initiatives to increase awareness, access, and utilization ofhealthcare services. This role focuses on understanding and addressing theunique needs and barriers faced by immigrant families and underservedpopulations, ensuring equitable access to care. The Outreach & CommunitySpecialist collaborates with internal teams, external partners, and communityorganizations to develop and implement effective outreach strategies. Responsibilities:
- Develop and lead a comprehensive outreach and community engagement strategy to increase patient acquisition, retention, and service utilization
- Plan and execute integrated marketing and outreach campaigns across community, digital, and partner channels to enhance brand presence and impact
- Establish and manage high-impact partnerships with community-based organizations, school systems, government agencies, and health plans
- Serve as a key external ambassador for the health center, representing the organization at community forums, coalitions, and public events
- Collaborate with executive leadership and cross-functional teams to align outreach strategies with organizational priorities and growth objectives
- Utilize data analytics and market insights to evaluate program effectiveness, optimize strategies, and report on key performance indicators (KPIs)
- Ensure compliance with healthcare regulations and uphold organizational standards in all outreach activities e schedule, including availability for some evenings and weekends
- Maintain a flexible schedule, including availability for some evenings and weekends
- Perform other duties as assigned
- Bachelor's degree in Public Health, Marketing, Social Services, or a related field required
- Knowledge of the healthcare system in New York State, including an understanding of system challenges and barriers faced by immigrant families in accessing care, as well as cultural considerations
- 3-5 years of experience in a human services or healthcare-related setting, with a focus on outreach and/or marketing, preferably within Chinese-speaking communities
- Strong project management, interpersonal, and communication skills required
- Ability to analyze data and translate insights into actionable strategies for outreach and engagement
- Working knowledge of applications such as Excel and PowerPoint required
- Professional oral proficiency in English and Chinese required, with demonstrated ability to present and engage effectively
- Capable of working a flexible schedule, including availability for some evenings and weekends
- Salary: $50,000.00 - 60,000.00 per year
- Medical insurance
- Employer-paid dental, vision, disability and life insurance
- 403(b) retirement savings plan
- Flexible spending accounts for transit, parking, health and dependent care
- Paid time off (28 days for the first year of employment)
- Employee Assistance Program
- Employee Discount Programs
- Tuition reimbursement for eligible employees, and
- The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program
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