Locomotive Service Engineer

Job Purpose Responsible for effectively overseeing the troubleshooting and repair of all mechanical and electrical systems of a locomotive. Work directly with customers and their employees. Work involves considerable amount of creativity, perception, and initiative with wide latitude for independent action. Location City: Altoona State: Pennsylvania Facility: Cstm NS - Altoona, PA - 358 Request ID 11863BR Key Job Elements Represent Progress Rail Locomotive Inc. regarding product service difficulties, causes and corrections; Provide technical advice to customers regarding proper facilities, tooling, maintenance practices, and operation of product to maximize reliability and performance; Assist customers with investigating and correcting product difficulties; Monitor equipment performance providing sales/service management with regular reports and recommendations for technical problem solutions; Maintain safe practices and good housekeeping; Train and develop new employees (hourly and salaried); Maintain records on work and modifications performed, and analyze data and report results; Ensure all governmental agency inspection requirements and/or procedures are accounted for and documented; Frequent contact with customers; Effective contact with others; Promote good group relations; Research/coordinate special tool and material requirements; Assist in the investigation and documentation of product warranty issues; Effectively update daily shop reports as required; Assist in the identification, investigation, and resolution of product reliability and performance issues; Prepare task procedure documentation/instructions to effectively communicate requirements to the shop workforce; Identify and report warranty and charge back items; Perform all responsibilities in accordance with, "Our Values in Action, Caterpillar's Code of Conduct." Education / Training Required: Associate's degree or equivalent experience. Preferred: BSME or BSEE Degree. Qualifications and Experience Medium level of oral and written communications skills; Medium level of interpersonal skills to work effectively with customers and workforce; Medium level of analytical ability where problems are complex; Medium level of mechanical and electrical aptitude; Knowledge of fundamental inspection and reliability procedures and processes; Ability to read Engineering drawings; Knowledge of shop practices and basic machinery; Willingness to relocate; Ability to work as a part of a multi shift seven (7) day a week operation. Essential and Physical Activities Functions Strength – Must be able to lift, carry, push or pull up to 50 lbs.; Motion – Walking frequent. Sustained bending, crouching, stopping, kneeing, squatting and overhead reaching and climbing ladders; Vision/Hearing Requirements – Must be able to follow written and verbal instructions and hear audible alarms. Ability to identify colors; Work Environment – Works on varied surfaces, concrete floors, gravel, locomotive floors. Works at varied heights from floor level to tops of locomotives. Work in confined spaces. Non-temperature control environment, all weather conditions with high noise and high dust levels; Emotional Demands – Due to the working environment, noise, dust, personal protective equipment, employee must be comfortable working alone; Safety – Safety Sensitive positions because it works in and around active tracks, rail cars, locomotives, and other moving equipment. Employee must abide by all safety protocols, health/medical screenings and utilize all required PPE. Included but not limited to metatarsal boots, safety glasses, gloves, respirators, hearing protection, etc. Benefits Competitive Salary 401(k) plan with up to 6% company match (no waiting period with immediate vesting) Medical/Dental/Vision/Life/Disability Insurance Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money Flexible Spending Accounts Paid Vacation Paid Holidays Paid Time-Off (PTO) Employee Assistance Plan Education Assistance Program Employee Recognition Programs Site specific Production and Incentive Plans Site specific Step and Skill Level Wage Adjustment Plans Site Specific Relocation and Sign-on Bonus Programs Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits. Subject to position, eligibility, and plan guidelines. EEO Statement Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. #J-18808-Ljbffr