Pharmacy Assistant

Pharmacy Assistant

The Pharmacy Assistant supports safe and timely medication delivery by preparing patient orders, managing inventory, and maintaining a clean, organized warehouse environment. This role works closely with pharmacy staff, nurses, and patient service representatives to coordinate shipments, handle medical equipment, and ensure accurate documentation for all medications and supplies. The position combines pharmacy support, warehouse operations, and customer-focused service to help ensure patients receive the correct medications and equipment in a safe and efficient manner.

Responsibilities

• Gather all necessary medications, supplies, and documentation for patient orders, using an independent double-check process to ensure accuracy and patient safety.
• Prioritize and schedule deliveries and pickups while collaborating with patient service representatives, pharmacists, and nurses to coordinate on-time deliveries in a cost-effective manner.
• Use local and common courier processing systems (in person, online, and manual) to arrange shipments, research shipping costs, delivery areas, and transit times, and ensure timely arrival of patient orders.
• Update shipping and courier processing systems with new patient addresses and delivery instructions to maintain accurate and current records.
• Pack patient orders according to temperature-based guidelines to ensure medications are stored properly and maintain purity, quality, and stability during transit.
• Restock supply items and IV fluid racks throughout the warehouse by identifying items by NDC or reorder number and rotating stock appropriately based on lot number and expiration date.
• Assist with receiving, cleaning, testing, and documenting equipment returned from patient use, entering all required information into the equipment tracking system in accordance with policies and procedures.
• Verify that all equipment being tested has appropriate preventative maintenance dates and meets safety and quality standards before reassignment.
• Assign appropriate equipment to patient orders in the tracking system to maintain accurate tracking, maintenance records, and equipment availability.
• Maintain the warehouse and facility daily by wiping down and sanitizing countertops, refrigerators, freezers, workstations, and other high-traffic areas, as well as sweeping or vacuuming floors, emptying trash and cardboard, and removing debris to support a safe environment.
• Assist in training new warehouse employees by demonstrating competency in core job duties, modeling proper communication methods within interdisciplinary teams, and providing performance feedback to trainees.
• Support the purchasing department by receiving stock, verifying items against packing lists for accuracy, and restocking using the first in, first out method.
• Manage proper disposal and recycling of packaging materials to maintain a clean, organized, and compliant warehouse environment.
• Participate in monthly outdate checks and annual inventory by accurately identifying items by inventory number, packaging size, and formulation, completing required paperwork, and submitting it to the purchasing specialist in a timely manner.
• Verify expiration dates, remove expired products from stock, and ensure only in-date medications and supplies are available for use.
• Participate in quality assurance and quality improvement activities, including team huddles, root cause analyses for safety events, and process improvement projects.
• Provide courteous and professional customer service to internal and external stakeholders, supporting a positive experience for patients and clinical teams.

Essential Skills

• High school diploma or GED (or higher).
• 02 years of experience as a pharmacy assistant or experience in a warehouse setting.
• Active Washington State Pharmacy Assistant License or the ability to obtain licensure before hire.
• Basic computer and data entry skills to operate shipping, tracking, and documentation systems.
• Experience with shipping and receiving processes, including packing and handling medical or pharmacy supplies.
• Ability to read and write effectively to follow written instructions, labels, and documentation procedures.
• Ability to perform simple math for counting, inventory management, and verifying quantities.
• Customer service skills to interact professionally with patients, clinicians, and team members.
• Organizational skills to manage multiple tasks, prioritize orders, and maintain accurate records.
• Knowledge of body mechanics for safe lifting and moving of boxes and equipment.

Additional Skills & Qualifications

• Knowledge of medical supplies and pharmacy supplies is preferred.
• Familiarity with inventory control practices, including first-in, first-out (FIFO) methods.
• Experience working in a pharmacy, medical supply, or healthcare warehouse environment.
• Comfort working with interdisciplinary teams, including pharmacists, nurses, and patient service representatives.
• Attention to detail and accuracy in handling medications, supplies, and documentation.
• Interest in participating in quality assurance and quality improvement initiatives.

Work Environment

This role is primarily based in a warehouse and pharmacy support setting that handles medications, IV fluids, and medical supplies. The work involves frequent movement throughout the facility, including stocking shelves, organizing IV fluid racks, and handling equipment returned from patient use. Team members regularly use computers and shipping systems to process orders, update courier information, and maintain tracking records. The environment includes refrigerators, freezers, and temperature-controlled storage areas, and requires adherence to temperature-based packing guidelines for medications. Daily work includes cleaning and sanitizing countertops, refrigerators, freezers, workstations, and other high-traffic areas, as well as sweeping or vacuuming floors and managing trash and recyclable materials to maintain a safe and orderly space. The position may involve lifting, moving, and carrying boxes and equipment, requiring proper use of body mechanics. Work hours may align with typical warehouse and pharmacy operations, supporting on-time deliveries and coordination with clinical staff.

Job Type & Location

This is a Contract to Hire position based out of Spokane Valley, WA.

Pay and Benefits

The pay range for this position is $19.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)