Dock Agent - Miami International Airport (MIACG1)

Dock Agent - Miami International Airport (MIACG1) Job Category: Airport Operations Requisition Number: DOCKA016544 Posted : May 18, 2026 Full-Time Locations Showing 1 location Miami, FL 33126, USA Description Interested in working in aviation? Are you looking for a career with growth potential in a fast‑paced, team‑oriented environment? If so, we want you to help keep our dock operations running smoothly and on schedule. Benefits 401(k) with matching, health, dental, vision, and life insurance, paid time off, and growth opportunities (*Benefits may vary based on eligibility) Leading provider of commercial aviation services Positive work environment and respectful treatment of all team members Career progression opportunities across more than 200 global locations

SUMMARY OVERVIEW

The Dock Agent is the information epicenter of the organization. This position involves coordinating with drivers, warehouse, ramp, and dock personnel to disseminate information that sometimes requires a heightened sense of urgency. You will be responsible for adhering to strict and critical timelines and ensuring that all operations at the dock run smoothly and on schedule. Additionally, you are required to maintain accurate records of all dock activities, tracking inbound and outbound trucks and providing necessary updates when mandated.

RESPONSIBILITIES

Adhere to strict safety and security protocols during all operations Maintain accurate records of all cargo and baggage movements Handle special cargo with care, following specific handling procedures Participate in emergency response and contingency planning at the dock Provide excellent customer service, addressing inquiries and concerns promptly Collaborate with other team members to ensure smooth dock operations Keep the dock area clean, organized, and free of hazards Attend training sessions and meetings to stay updated on operational procedures and safety guidelines Exemplify PrimeFlight customer service and safety standards Perform any additional duties as assigned by management

QUALIFICATIONS

18 years of age or older Must be legally authorized to work in the country of employment Effective communication skills in English (reading, writing, speaking) Knowledge of the Aviation Industry Intermediate Microsoft Office Suite required; proficiency in daily operational computer programs Ability to communicate with internal and external customers Prolonged standing/walking in a warehouse setting Basic math skills Advanced memory recall ability Professional interaction in communication chats (Teams, Chime, Slack) Ability to simultaneously coordinate via 2‑way radio, phones, and chats Ability to perform in a multi‑functional office setting Clear and concise information delivery Ability to write and send daily reports Ability to work in heat and cold conditions as it pertains to the warehouse Access and interpret information on print and electronic devices, including iPads/Tablets, Computers, and Mobile Devices Effective communication with colleagues and clients, in‑person and electronically Pass a background check and drug screen Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs, and U.S. Postal) Flexibility to work various shifts, including nights, weekends, and holidays due to 24/7 airline operations To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

Ability to lift up to 70 pounds Prolonged standing and walking in an indoor/outdoor environment as applicable Reach with arms and grasp with hands Push, pull, bend, stretch, squat, kneel as needed Exposure to moderate and at times high noise levels Exposure to outdoor elements Ability to hear and respond to spoken voice Repetitive motions of arms, wrists, hands and/or fingers Specific vision abilities required (close, distance, peripheral, depth perception, focus adjustment) The pay rate listed is what the company reasonably expects to pay for this position; compensation may vary based on qualifications, skills, education, and experience. PrimeFlight Aviation Services, Inc. is proud to be an equal‑opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Primeflight-Aviation-5