Clinical Educator

Position Summary:

The Clinical Educator provides leadership in the development, implementation, and evaluation of clinical education and training programs across PanCare of Florida, Inc., a Federally Qualified Health Center (FQHC). This role ensures that all clinical staff are equipped with the knowledge, skills, and competencies necessary to deliver high-quality, patient-centered care in compliance with federal, state, and local regulations.

The Clinical Educator collaborates with executive leadership, clinical operations, and quality teams to support workforce development, promote evidence-based practice, and advance PanCare's mission to provide a comprehensive system of accessible, community-based healthcare services delivered with dignity and respect.

Responsibilities:

Clinical Education & Training

• Develop, implement, and evaluate comprehensive onboarding and orientation programs for RNs, LPNs, MAs, and other clinical staff.
• Design and deliver ongoing education, skills validation, and competency-based training programs aligned with FQHC/HRSA requirements and evidence-based practices.
• Maintain annual training plans and competency assessments for all clinical roles.
• Utilize adult learning principles and a variety of teaching methods (in-person, virtual, simulation, and e-learning).

Regulatory Compliance & Accreditation

• Support HRSA Operational Site Visits (OSVs), audits, and accreditation surveys through staff readiness and training documentation.
• Ensure compliance with infection control, HIPAA, and workplace safety training requirements.
• Ensure all clinical education programs align with Health Resources and Services

Administration requirements, Agency for Health Care Administration, Accreditation Association for Ambulatory Health Care, and Occupational Safety and Health Administration standards.


Quality Improvement & Patient Safety

• Partner with Quality and Compliance teams to align education with performance improvement initiatives (e.g., UDS, HEDIS, CQMs).
• Identify clinical knowledge gaps and develop targeted education plans to improve patient outcomes.
• Participate in root cause analyses, adverse event reviews, and implementation of corrective action plans.

Clinical Practice Support

• Promote evidence-based clinical practices and standardized workflows across all clinical sites.
• Support implementation of care models such as Patient-Centered Medical Home (PCMH).
• Provide education on chronic disease management, care coordination, infection control, and medication safety.

Staff Development & Engagement

• Serve as a mentor and resource for clinical staff, fostering professional growth and clinical excellence.
• Support leadership in succession planning and career pathway development.
• Assist with new hire onboarding, preceptorship programs, and ongoing staff competency validation.
• Collaborate with leadership on retention strategies through professional development initiatives.

Documentation & Systems Training

• Provide training and support for EHR use (eClinicalWorks preferred), ensuring accurate and compliant documentation.
• Develop training materials, job aids, and competency checklists for clinical workflows and systems.

Operational Support

• Collaborate with clinical and operational leaders to assess training needs across all PanCare sites.
• Evaluate effectiveness of training programs through metrics, feedback, and performance outcomes.
• Travel between clinical sites as needed to support training and education initiatives.
• Other duties as assigned.
• Assist in policy development and ensure adherence to electronic health record (EHR) documentation standards.
• Other duties as assigned.

Required Skills/Abilities:

• Strong communication, organizational, and problem-solving skills.
• Understanding of FQHC operations, HRSA compliance, and Florida-specific healthcare regulations preferred.
• Experience with EHR systems (eClinicalWorks preferred).
• Experience in community health, public health, or underserved settings preferred.
• Bilingual (English/Spanish or English/Creole) preferred but not required.
• Must possess and maintain a valid, unrestricted driver's license, as travel between PanCare clinical sites is required.
• Regular, predictable on-site attendance.

Education/Experience:

• Current and unrestricted RN license in the state of Florida.
• Bachelor's degree in nursing (BSN);Master's degree in nursing(MSN), Healthcare Administration, or related field preferred.
• Minimum3-5 years of clinical nursing experience, preferably (primary care or ambulatory care)
• Prior experience in staff education, training, or preceptorship strongly preferred.

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• Frequent standing, walking, and moving between clinical areas.
• Occasional lifting, carrying, or moving objects up to 25 pounds (e.g., supplies, charts, equipment)
• Manual dexterity required for typing, operating medical equipment, and handling instruments.
• Visual and auditory acuity required to observe patients, read medical records, and communicate effectively with staff and patients
• Must be able to respond quickly to emergency situations in clinical settings.

All requirements in this job description indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities and requirements of the position. Employees may be required to perform other job-related assignments as requested.