Remote Care Coordinator

Job Description

Job Description

We are seeking acompassionate, organized, and proactive Care Coordinator to join our growingremote healthcare team. In this role, you will serve as a key point of contactfor patients, helping them navigate their care journey, stay engaged intreatment plans, and achieve better health outcomes.

Location: Remote (Candidates residing in Connecticut, Delaware, Florida, Maine, Maryland,Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island,Vermont, Virginia, West Virginia, or Washington, DC preferred.)

Compensation & Benefits: Competitivecompensation and Benefits package

Key Responsibilities:

• Patient Support
• Care Navigation
• Coaching & AdherenceSupport
• Collaboration &Continuity of Care
• Operational Excellence &Workflow Development
• Documentation &Compliance

Requirements:

• High school diploma or GEDrequired; Associate degree or higher preferred.
• Experience in healthcarecoordination, patient support, health coaching, care management, medical officeoperations, or related healthcare roles.

• Candidates must be willingand able to work within the designated time zones required to support businessoperations and team collaboration.

• Comfortable conductingstructured follow-up conversations focused on motivation, behavior change, andtreatment adherence—not solely appointment scheduling.
• Strong organizational skillswith exceptional attention to detail and reliable follow-through.
• Ability to manage multipleresponsibilities within structured and evolving workflows.
• Excellent written, verbal,and interpersonal communication skills.
• Ability to workindependently and effectively in a remote environment.
• Proficiency with digitalcommunication, documentation, and workflow management tools.

Preferred:

• Experience in telehealth,digital health, musculoskeletal (MSK) care, physical therapy, or rehabilitationsettings.
• Experience supportinginterdisciplinary care teams.
• Spanish languageproficiency.
• Familiarity with patientengagement, care management, or value-based care models.