Career Coach

Career Coach

Volunteers of America Mid-States (VOA) is a nonprofit organization serving four states, dedicated to creating positive change through a ministry of service. We support families, veterans, and seniors with housing, provide care for individuals with developmental disabilities, promote restorative justice, and offer free HIV testing and education.

Since 1896, our mission has been carried forward by passionate, purpose-driven professionals. At VOA, we value flexibility, teamwork, and a supportive culture where employees can grow and make a real impact.

About the Role

The Career Coach provides comprehensive workforce development and case management services to individuals participating in the VOA Work Program. This position is responsible for guiding participants through every stage of the employment process, from career planning to job placement, retention, and career advancement. Career Coaches work closely with employers, community partners, and internal staff to ensure participants receive the support and resources necessary to achieve long-term employment and self-sufficiency. This position requires a compassionate, participant-centered approach while maintaining compliance with grant requirements, documentation standards, and organizational policies.

What You'll Need

Education: Bachelor's degree in human services, Social Work, Business, Education, Workforce Development, Counseling, or a related field preferred. Equivalent education and experience may be considered.

Experience: Minimum one year of experience in workforce development, employment services, case management, vocational rehabilitation, behavioral health, recovery support, or related field preferred. Experience working with individuals facing barriers to employment preferred. Experience providing case management or career coaching preferred.

Essential Duties and Responsibilities

• Participant Recruitment & Enrollment
• Career Development & Employment Services
• Workforce Readiness
• Training & Education Coordination
• Supportive Services
• Employer Engagement
• Job Placement & Retention
• Case Management
• Documentation & Compliance
• Community Partnerships
• Team Responsibilities

Benefits: Volunteers of America Mid-States offers a rich and robust benefits package that supports a healthy work-life balance, which includes the following: Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.