Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service QA Lead - Elevate Agent Excellence

Revolve

A leading e-commerce company is seeking a Customer Service QA Lead based in California to oversee and enhance agent interactions to improve customer experience. The position requires 2+ years in customer service, with responsibilities such as reviewing communications and providing feedback to agents. The ideal candidate should possess strong communication skills and be experienced in high-volume call centers. Knowledge of company policies and quality assurance practices will be beneficial. #J-18808-Ljbffr REVOLVE

Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Customer Service QA Lead - Elevate Agent Excellence in Cerritos, CA vacancy
  • Customer Service QA Lead This is a full time role for a candidate who is responsible for overseeing and enhancing agent interactions to improve the customer experience. The Quality Assurance...  ...the needs of e-commerce customers Excellent attention to detail Possess strong... 
    Suggested
    Full time

    REVOLVE

    Cerritos, CA
    14 hours ago
  • $27 per hour

     ...delivering exceptional experiences for our members through operational excellence, continuous improvement, and strong collaboration. We're...  ...effectiveness and recommend solutions that improve service delivery, execution consistency, and organizational performance... 
    Suggested
    Work at office

    Southland Credit Union

    Los Alamitos, CA
    2 days ago
  •  ...Job Description Job Description Customer Service QA Lead Meet REVOLVE: REVOLVE is the next...  ...for overseeing and enhancing agent interactions to improve the customer experience...  ...the needs of e-commerce customers • Excellent attention to detail • Possess strong... 
    Suggested
    Full time
    Flexible hours

    REVOLVE

    Cerritos, CA
    28 days ago
  • $5,000 per month

     ...finesse. Committed to elevating housing standards, we unite...  ...driven by a shared vision of excellence. At Logan Property Management...  ...teamwork as well as productive, service-focused partnerships with...  ...Excellent communication and customer service skills. ~ Proficiency... 
    Suggested
    Full time
    Work at office
    Local area
    Immediate start

    Logan Property Management

    Hawaiian Gardens, CA
    1 day ago
  • $10k

     ...Border Patrol Agent (BPA) GL-5/7 grade levels - New...  ...move because, along with excellent base pay, exceptional...  ...violating immigration and custom laws and inspecting...  ...of study in any field leading to a bachelor's degree...  ...eligible for an excepted service Veterans Recruitment Appointment... 
    Suggested
    Full time
    Work experience placement
    Immediate start
    Relocation
    Night shift

    Customs and Border Protection

    Cerritos, CA
    4 days ago
  • $19 - $23 per hour

     ...our values of Employee Development, Customer Focus, Quality and Excellence, Respect and Integrity, we look to foster...  ...Role** The Participant Recruitment Agent will provide volunteers with...  ...and advocate a high level of customer service and quality within the department.*... 
    Hourly pay
    Work experience placement

    Altasciences Co.

    Cypress, CA
    3 days ago
  • $170k - $220k

     ...Our firm is regarded as America's leading law firm for sexual abuse cases. This Jobot Job is hosted by: William Zaranka Are you...  ...including conducting depositions and participating in hearings. 6. Excellent verbal and written communication skills, with the ability to... 
    Local area

    Jobot

    Buena Park, CA
    1 day ago
  • $75k - $100k

     ...teach others Good use of Microsoft Office tools, i.e., Word, Excel, Outlook, and PowerPoint Strong communication skills...  ...up to 8 hours); climb stairs and ladders as high as 380 feet in elevation; ability to lift and carry 70lbs. up stairs; must be able to walk... 
    Hourly pay
    Full time
    Work at office
    Long distance

    CalPortland

    Artesia, CA
    14 hours ago
  • $17.9 - $18.4 per hour

     ...—a Fortune 100 company and the world’s leading off-price retailer. Job Description Opportunity...  ...Career Responsible for promoting an excellent customer experience. Oversees a team of...  ...store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads... 
    Hourly pay
    Temporary work
    Local area
    Home office
    Flexible hours
    Night shift

    TJX

    Cerritos, CA
    3 days ago
  • $200k - $250k

     ...their own Farmers insurance agency by leading the growth, operations, and client service functions of a dynamic insurance...  ...development efforts Create a positive, customer-focused culture centered on professionalism and service excellence Analyze market trends and identify... 
    Flexible hours

    David Gamble - Farmers Insurance Agency

    Cerritos, CA
    1 day ago
  •  ...located in Buena Park, California. As a Manager, you’ll lead a passionate team, striving for excellence while enjoying competitive pay and a comprehensive...  ...licensed cosmetologist or barber with a commitment to customer satisfaction and team empowerment, apply today to... 

    TAMBRY VENTURES LLC

    Buena Park, CA
    4 days ago
  •  ...Area Customer Service Coordinator This is not a remote position, candidate must reside in the Greater Orange County Area as listed in the...  ...mile radius. Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset. Qualifications... 
    Work experience placement
    Work at office
    Worldwide
    Flexible hours

    Ricoh

    Buena Park, CA
    2 days ago
  • $17.9 per hour

     ...friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead! Overview As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service... 
    Hourly pay
    Part time
    Flexible hours
    Night shift
    Early shift

    Burlington Stores

    Buena Park, CA
    3 days ago
  • $22.71 per hour

     ...people, solving problems, and providing exceptional service? If so, read on! The Role: As a Customer Service Lead, you will be an instrumental part of ensuring...  ...and support to allow the team to deliver excellent service. Team Leads will use problem-solving and... 
    Hourly pay
    Full time
    Temporary work
    Work experience placement
    Seasonal work
    Local area
    Remote work
    Worldwide
    Flexible hours

    GrabJobs

    Anaheim, CA
    14 hours ago
  • $85k - $100k

     ...value. Company Values Customer First: We prioritize...  ...class team committed to excellence. If you are motivated by...  .... Build and implement QA processes and SOPs from...  ...Proven ability to identify, elevate, and resolve production...  ...apps or other calling services. Offers are merit‑based... 
    Local area
    Monday to Friday
    Flexible hours
    Shift work

    Quince

    Santa Fe Springs, CA
    14 hours ago
  •  .... We want to work alongside those who are equally committed to excellence and personal achievement. About Our Agency ~ Our mission...  ..., not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State... 
    For contractors
    Work at office

    Beth Bettger

    Cerritos, CA
    10 days ago
  • $15.5 per hour

     ...Overview Successful State Farm Agent is seeking a qualified...  ...conversations and remarkable customer experience. If you are a motivated...  ...for a rewarding career with excellent income and growth potential....  ...accurate, and friendly customer service. Service can include... 
    Hourly pay
    For contractors

    Mikechaisfinsurance

    Bellflower, CA
    3 days ago
  • Agent Apprentice - John Kim Agency, Farmers Insurance | La Palma, CA Are you a motivated sales professional with insurance licensing...  ...Maintain outstanding client relationships and deliver excellent customer service Meet or exceed monthly production and sales targets Stay... 
    Base plus commission
    Apprenticeship
    Flexible hours

    Farmers District 40

    La Palma, CA
    14 hours ago
  • $72k - $78k

    Allstate Floral in Cerritos, CA, seeks a Customer Care Manager to lead the onsite Customer Care team, coach staff, and resolve customer...  ...emphasizes process improvement, training, and delivering excellent customer service to retailers, designers, and consumers. #J-18808-... 

    JazzHR

    Cerritos, CA
    2 days ago
  • $30 - $32 per hour

     ...helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to...  ...calculations, and communicating verbally. May work in an elevated site, may walk on uneven ground. Occasional squatting, bending... 
    For contractors
    Work at office
    Local area
    Immediate start

    Avanath-Capital,-LLC

    Gardena, CA
    1 day ago
  • $27 - $28 per hour

     ...affordable housing programs. Lead emergency team for community....  ...in resident social service programs and/or coordinate resident...  ...years supervisory experience in a customer service related business with...  ...Suite/Office 365 including Word, Excel, Outlook as well as property... 
    Hourly pay
    Permanent employment
    Full time
    Contract work
    For contractors
    Work at office
    Local area
    Shift work
    Weekend work
    Afternoon shift

    WSH Management, Inc.

    Norwalk, CA
    3 days ago
  • $30 - $32 per hour

     ...helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to...  ...calculations, and communicating verbally May work in an elevated site, may walk on uneven ground Occasional squatting, bending... 
    For contractors
    Work at office
    Local area
    Immediate start

    Avanath

    Gardena, CA
    4 days ago
  • $19.5 per hour

     ...Customer Experience Lead-Los Cerritos PINK A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional...  ..., the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management,... 
    Immediate start
    Flexible hours
    Night shift
    Weekend work

    Victoria's Secret

    Cerritos, CA
    1 day ago
  • Lt Foods Americas Inc in Cypress, California is seeking a Customer Service Lead to enhance customer service operations. You will support order processing and resolve inquiries, primarily for our Walmart account, with responsibilities that may evolve as business expands.... 
    Monday to Friday

    Lt Foods Americas Inc

    Cypress, CA
    14 hours ago
  • ParcelHero is expanding its remote-first team globally and seeking an experienced Customer Service Manager to lead a 50-strong remote team, elevate service quality, and tailor the experience for consumer and business customers as we enter the US and Europe. You will drive... 
    Remote job

    Medium

    Cypress, CA
    1 day ago
  •  ...Description Description: In this role, you will support and help lead customer service operations by accurately processing orders, resolving...  ...~ Ability to thrive in a fast-paced environment ~ Excellent time management and organizational skills Preferred... 
    Monday to Friday
    Shift work

    LT FOODS AMERICAS INC

    Cypress, CA
    4 days ago
  •  ...About Paramount Recovery Services Inc. Paramount is the leading direct asset resolution company in America....  ..., Paramount has proudly served our customers for over 30 years, making us the most...  ...lender solutions. Repossession Agent/Tow Truck Driver Skills: Towing,... 
    Hourly pay
    Full time
    Night shift
    Weekend work
    Day shift

    Paramount Lender Solutions, LLC

    Norwalk, CA
    4 days ago
  •  ...details and eligibility. At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse...  ...Secret Service. During the course of their careers, special agents carry out assignments in both investigations and protection and... 
    Overseas

    The United States Secret Service

    Hawaiian Gardens, CA
    3 days ago
  • $40 - $50 per hour

     ...management, home evaluations, or appraisals Excellent verbal and written communication skills...  ...Doorstead is a pioneering full-service property management startup that guarantees...  ...operations to deliver consistent, high-quality customer service. Our mission is to provide... 
    Hourly pay
    Local area
    Flexible hours

    Doorstead

    Long Beach, CA
    1 day ago
  •  ...a Bachelor's degree, significant program planning experience, and a Certified Meeting Planner certification or the willingness to obtain it. The role requires excellent communication skills and the ability to navigate complex program environments. #J-18808-Ljbffr IEEE

    IEEE

    Los Alamitos, CA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service QA Lead - Elevate Agent Excellence. Be the first to apply!