(Senior) Consultant (m/f/d) Observability

(Senior) Consultant (m/f/d) Observability 30 days’ holiday and flexible working hours Sports facilities (Wellpass, Urban Sports Club), bike leasing and company events We support your passion: funding for further training (including Cisco certifications) and the opportunity to test projects in a practical setting in our lab environment Focus on future-proof and innovative technologies Regular development reviews to help shape your career An attractive working environment in our central offices with height-adjustable desks, dual monitors, fruit and drinks, and much more Germany-wide rail ticket and the option of a nursery allowance We offer you even more! Discover all our benefits here. Here’s what you can expect from us You will be responsible for providing strategic advice to our clients on the design, implementation and further development of observability solutions, with a focus on digital experience monitoring and network monitoring using ThousandEyes You will design, implement and operate end-to-end monitoring solutions for hybrid IT environments (on-premises, AWS, Azure) and monitor internet, WAN, LAN and cloud networks You will analyse network, application and user experience data, identify performance bottlenecks and dependencies, and derive concrete optimisation measures You will assist with troubleshooting and root cause analysis of performance issues, disruptions and outages across multiple technology layers You will create and maintain dashboards, alerts and reports to provide a transparent overview of availability, performance and user experience You will share your knowledge through workshops, training sessions and technical documentation You will implement observability solutions and assess their impact on business processes in terms of digital resilience and excellence You will support the pre-sales team and explain the technical benefits of monitoring and observability tools What sets you apart You have completed a vocational qualification as an IT specialist in system integration, an IT systems administrator, or hold a comparable degree You have extensive experience in using network monitoring tools and know how to monitor and analyse network performance and stability. Ideally, you have already worked with tools such as ThousandEyes , SolarWinds or Wireshark and can identify network bottlenecks, latency or packet loss issues, as well as create meaningful monitoring dashboards You have in-depth knowledge of TCP/IP protocols, routers, switches, VLANs, subnetting, DNS, DHCP and how network topologies work (e.g. LAN, WAN, VPN) You have a basic understanding of cloud networks (e.g. AWS VPC, Azure Virtual Network) and virtualisation technologies (e.g. VMware, Hyper‑V) You are not afraid to familiarise yourself with other observability solutions such as Splunk or Dynatrace You have excellent presentation skills and are proficient in using PowerPoint Certifications are welcome but not essential: ITIL Foundation, Cisco Routing & Switching, Cisco CCNA, CompTIA Network+ Fluency in German and English (C1) rounds off your profile What we need you for We are looking for a Senior Consultant – Observability (m/f/d) with in-depth expertise in digital experience monitoring and network monitoring using ThousandEyes for one of our offices in Hamburg , Munich or Berlin . In this role, you will use your experience and monitoring strategies to make a significant contribution to achieving optimal performance and observability in our clients’ IT environments. #J-18808-Ljbffr Avodaq AG