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Cashier / Phone Receptionist

Hollingsworth Mazda

Cashier And Phone ReceptionistWe are looking for a reliable and customer focused Cashier and Phone Receptionist to join our service team. This role is the front line of our operation, responsible for handling customer transactions, managing incoming calls, assisting with appointment scheduling, and ensuring every customer interaction is professional, efficient, and positive.Key Responsibilities:Greet customers in person and over the phone in a friendly and professional mannerAnswer incoming calls and route them to the appropriate department or team memberAssist customers with scheduling and confirming service appointmentsProcess customer payments accurately and efficientlyBalance daily cash drawer and handle receiptsAssist service advisors with customer communication when neededMaintain a clean and organized front counter areaSupport basic administrative tasks as neededEnsure every customer leaves with a clear understanding of their visitQualifications:Strong communication and customer service skillsAbility to multitask in a fast paced environmentComfortable handling phone volume and scheduling appointmentsBasic computer skills and comfort with dealership systemsAttention to detail and accuracy with financial transactionsPositive attitude and team oriented mindsetPrevious cashier, receptionist, or appointment setting experience is preferred but not required

Vacancy posted 3 days ago
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