Ambassador of Cleanliness & Guest Service

This position shall strive to provide exceptional service to both internal and external guests at all times. S/he is responsible for providing support in maintaining the cleanliness of guest rooms, corridors, housekeeping storage, linen closets, and other assigned areas. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for the hotel. At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day. Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly. Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates, creating unforgettable memories together. Comprehensive Health Coverage: Take charge of your well‑being through our pre‑tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions. Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security. Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most. Enriched Lifestyle: Enjoy a balanced lifestyle with paid vacation, sick days, and holidays, giving you time to recharge and celebrate with loved ones. Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, and more. As a member of the Lake Nona Wave Hotel team, you'll also benefit from: Enhanced Wellness: Benefit from special rates at the Lake Nona Performance Club, enhancing your wellness journey. Culinary Delights: Indulge in discounts at Tavistock Group Restaurants, savoring culinary experiences at exceptional value. Complimentary, Convenience, and Comfort: Receive team member meals, uniforms, and parking, ensuring convenience and comfort during your workday. Responsibilities Be knowledgeable of all services/features and local attractions/activities to anticipate and respond to guest inquiries. Must be detail oriented, organized, and flexible and ensure completion of all general cleaning duties as assigned; check in with supervisor for additional assignments throughout the shift. Stock cleaning carts, housekeeping storage, linen closets, and public areas with designated supplies and equipment. Maintain complete knowledge of proper maintenance and use of equipment. Monitor and maintain safety, cleanliness, sanitation, and organization of guest rooms, corridors, housekeeping linen and storage closets, and public areas as assigned (i.e., remove trash and linen, wipe down shelves/counters, vacuum carpets and area rugs, sweep and wax floor, relocate improperly stored items to proper storage areas, etc.). Follow the required procedures for handling, cleaning, disposing of, or moving objects/materials and/or the clean‑up of blood, infectious materials, or bodily fluids in accordance with the OSHA Bloodborne Pathogen Standards. Provides accurate key control and effective security for all keys, buildings, and vehicles. Follow proper procedures to report any damages or maintenance problems. Handle lost and found items according to department and company procedures. Report to work on time and according to posted schedule. Qualifications High school diploma or general education degree (GED or minimum of six months related experience and/or training; or equivalent combination of education and experience). Previous hospitality experience in a Four Diamond quality organization preferred. Must be able to understand, speak, read, and write in the basic English language. Must be available to work varied shifts and flexible schedules. #J-18808-Ljbffr CoralTree Hospitality