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Executive Assistant

Phifer & Company

A growing enterprise SaaS company is hiring a highly organized, proactive Executive Assistant to work closely with its Founder & CEO and support day-to-day operations in its New York office.

At its core, this role exists to make sure the CEO's time, attention, commitments, and priorities are managed exceptionally well. You'll help organize a constantly changing calendar, stay ahead of follow-ups and deadlines, coordinate meetings and travel, manage incoming requests, and make sure important commitments don't get lost in the pace of the business.

What You'll Own

Executive & Calendar Management

  • Own and actively manage the CEO's calendar across internal meetings, customer conversations, external commitments, travel, events, and changing priorities
  • Anticipate scheduling conflicts and protect time for what matters most
  • Coordinate meetings across internal teams, customers, partners, and vendors
  • Keep the calendar accurate and organized as priorities shift

Priorities, Follow-Through & Executive Organization

  • Turn a high volume of conversations, ideas, and requests into clear next steps
  • Track deadlines, outstanding decisions, and items requiring the CEO's attention
  • Prepare materials, context, and agendas for important meetings
  • Help distinguish what needs the CEO's involvement from what can be delegated

Travel, Meetings & Logistics

  • Coordinate domestic and occasional international travel: flights, hotels, ground transportation, itineraries, last-minute changes
  • Coordinate logistics for leadership meetings, customer meetings, and company events
  • Support expense management and recurring executive administration

Office & Day-to-Day Operations

  • Help ensure the NYC office runs smoothly and the team has what it needs
  • Manage supplies, deliveries, vendors, and meeting logistics
  • Handle errands, purchasing, and other time-sensitive logistical needs

Processes & Special Projects

  • Identify disorganized or overly manual recurring work and build a better system
  • Build and maintain trackers, checklists, and documentation
  • Take loosely defined assignments and drive them to completion

What They're Looking For

  • 4+ years in executive support, operations, project coordination, office management, or a similarly organized role
  • MUST HAVE - Direct experience supporting a founder, CEO, or senior executive
  • Exceptional organization, attention to detail, and follow-through
  • Strong judgment about urgency, priorities, confidentiality, and escalation
  • Comfortable with a leader whose schedule and priorities change quickly
  • Excellent written and verbal communication skills
  • Resourceful and able to figure things out independently
  • Comfortable across Google Workspace, Slack, project management systems, CRM platforms, and other SaaS tools
  • High discretion with confidential company, customer, and personnel information

You'll thrive here if you think several steps ahead, love creating order out of a lot of moving pieces, take ownership without being asked twice, and can move from prepping a board-level meeting to solving an office logistics issue without blinking.

Vacancy posted 23 hours ago
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