Executive Assistant
Phifer & Company
A growing enterprise SaaS company is hiring a highly organized, proactive Executive Assistant to work closely with its Founder & CEO and support day-to-day operations in its New York office.
At its core, this role exists to make sure the CEO's time, attention, commitments, and priorities are managed exceptionally well. You'll help organize a constantly changing calendar, stay ahead of follow-ups and deadlines, coordinate meetings and travel, manage incoming requests, and make sure important commitments don't get lost in the pace of the business.
What You'll Own
Executive & Calendar Management
- Own and actively manage the CEO's calendar across internal meetings, customer conversations, external commitments, travel, events, and changing priorities
- Anticipate scheduling conflicts and protect time for what matters most
- Coordinate meetings across internal teams, customers, partners, and vendors
- Keep the calendar accurate and organized as priorities shift
Priorities, Follow-Through & Executive Organization
- Turn a high volume of conversations, ideas, and requests into clear next steps
- Track deadlines, outstanding decisions, and items requiring the CEO's attention
- Prepare materials, context, and agendas for important meetings
- Help distinguish what needs the CEO's involvement from what can be delegated
Travel, Meetings & Logistics
- Coordinate domestic and occasional international travel: flights, hotels, ground transportation, itineraries, last-minute changes
- Coordinate logistics for leadership meetings, customer meetings, and company events
- Support expense management and recurring executive administration
Office & Day-to-Day Operations
- Help ensure the NYC office runs smoothly and the team has what it needs
- Manage supplies, deliveries, vendors, and meeting logistics
- Handle errands, purchasing, and other time-sensitive logistical needs
Processes & Special Projects
- Identify disorganized or overly manual recurring work and build a better system
- Build and maintain trackers, checklists, and documentation
- Take loosely defined assignments and drive them to completion
What They're Looking For
- 4+ years in executive support, operations, project coordination, office management, or a similarly organized role
- MUST HAVE - Direct experience supporting a founder, CEO, or senior executive
- Exceptional organization, attention to detail, and follow-through
- Strong judgment about urgency, priorities, confidentiality, and escalation
- Comfortable with a leader whose schedule and priorities change quickly
- Excellent written and verbal communication skills
- Resourceful and able to figure things out independently
- Comfortable across Google Workspace, Slack, project management systems, CRM platforms, and other SaaS tools
- High discretion with confidential company, customer, and personnel information
You'll thrive here if you think several steps ahead, love creating order out of a lot of moving pieces, take ownership without being asked twice, and can move from prepping a board-level meeting to solving an office logistics issue without blinking.
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