CLIENT SERVICE SPECIALIST

Ready 4 Work

Client Service Specialist

We are looking for an experienced Client Service Specialist to provide excellent corporate and UCC transactional services for a clientele of legal professionals and direct-entity clients. Primary objectives include managing a dynamic workflow in an efficient manner, increasing client satisfaction and meeting company and client expectations. The ideal candidate is skilled in corporate and UCC transactions. They should also have a strong customer-service orientation and will be results-driven and focused.

Responsibilities

Processing orders, resolving issues and handling requests in corporate and UCC transactions
Daily and direct contact with client base via phone and/or e-mail
Ability to respond promptly, professionally and courteously to client questions and concerns
Maintaining a high standard of quality while consistently meeting tight deadlines
Assisting clients with use of proprietary applications (training provided)
Consulting with clients on the process of working with state and local public offices
Working with public offices and commercial agents on the client's behalf in a professional and articulate manner
Reviewing legal documentation attention to detail is essential as is previous exposure to sensitive/confidential/legal documents
Additional duties may be assigned as per the departmental/organizational needs of the company

Requirements

Ability to multi-task effectively
Excellent customer service skills
Proficient in Microsoft Office programs
Team player
Exceptional written and verbal communication
Bachelor's degree or equivalent education/experience
Prior industry knowledge and customer service experience is preferred

Job Type: Full-time; M-F; Hours: 9 AM to 5 PM

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Vacancy posted 2 days ago

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