Estate Sale Team Lead

Job Description

Job Description

Position: Estate Sale Team Lead

Location : Suwanee
Employment Type: Part-Time (~20 hours/week, 80 hours/month)
Compensation : $16/hour base + commission (average ~$18/hour)
Start Date: Immediate

About the Organization:

This growing estate sale company helps families during major life transitions by providing professional, compassionate, and efficient estate sale services. The team is committed to delivering high-quality, service-oriented sales while treating each client's home and possessions with respect. With a culture built on teamwork, customer care, and attention to detail, the company provides meaningful work and opportunities for growth in a supportive, people-first environment.

About the Role:

The Estate Sale Team Lead plays a vital part in helping clients through life transitions by managing estate sales from setup to close. You'll direct a small team, ensuring items are staged, priced, and sold with quality, accuracy, and outstanding service. This role is more creative than a typical retail position and is ideal for someone with retail, customer service, and leadership experience who thrives on organization, problem-solving, and client service.

Key Responsibilities:

• Lead estate sales on-site from start to finish, ensuring smooth operations and client satisfaction.

• Schedule, train, and coach team members on staging, pricing, and customer engagement.

• Oversee setup and layout strategy, adapting staging to each home.

• Ensure pricing accuracy and maintain quality standards.

• Manage cash drawer responsibilities with a team member, balancing at day's end.

• Provide sale-day oversight, ensuring security, restaging, and client home care.

• Wrap up post-sale tasks, including packing unsold items and relaying process feedback.

Qualifications:

• Valid driver's license and reliable transportation (local travel required).

• Ability to lift at least 30 lbs (50 lbs preferred).

• 2+ years of leadership experience preferred.

• 3+ years of retail, sales, or customer service preferred.

• Strong organizational, communication, and problem-solving skills.

• Comfortable balancing speed and accuracy in high-pressure environments.

Why Join Us?

• Flexible scheduling – work some weeks on, some weeks off.

• Creative work – not your typical retail job.

• Meaningful impact – help clients during life transitions.

• Supportive team – collaborative, service-oriented environment.

• Growth potential – part of a young, expanding business.