General Manager

General Manager

Job Title: General Manager

Pay Range: 55k - 65k plus Bonus

Location: Rochester, NY and surrounding areas

Company: McDonald's Franchise Owner

About Us: We are a passionate and customer-focused McDonald's franchisee owner, dedicated to providing exceptional service and high-quality food. We are currently seeking a talented and experienced General Manager to lead our team and drive the success of our restaurant.

Job Description: As the General Manager, you will be responsible for overseeing all aspects of restaurant operations. Your primary role will be to lead, teach, inspire, and motivate our staff to ensure they deliver excellent customer service and maintain the highest standards of quality and cleanliness. You will be the driving force behind our restaurant's success, ensuring a positive and efficient work environment.

Key Responsibilities:

• Oversee daily operations of the restaurant, ensuring smooth and efficient service.
• Lead, teach, inspire, and motivate staff to achieve their full potential.
• Ensure compliance with McDonald's standards, policies, and procedures.
• Develop and implement strategies to enhance customer satisfaction and drive sales.
• Monitor and analyze performance metrics to identify areas for improvement.
• Conduct regular staff meetings and provide ongoing training and development.
• Manage budgets, control costs, and maximize profitability.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle customer complaints and ensure a positive resolution.
• Collaborate with the franchise owner and management team to achieve business goals.

Qualifications:

• Proven experience as a General Manager or similar leadership role in the fast food or restaurant industry.
• Strong understanding of Quick Service Restaurant (QSR).
• Excellent communication, interpersonal, and leadership skills.
• Ability to teach, inspire, and motivate a diverse team.
• Strong organizational and problem-solving abilities.
• Ability to manage multiple priorities and work under pressure.
• Proficiency in Microsoft Office and other relevant software.
• High school diploma or equivalent; Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred).

What We Offer:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package.
• Opportunities for career growth and development.
• A supportive and collaborative work environment.
• The chance to make a significant impact on the success of our restaurant.

How to Apply: If you are a dedicated leader with a passion for excellence and a desire to inspire and motivate others, we want to hear from you. Please submit your resume and a cover letter detailing your qualifications and experience. Join us and become a key part of a team that values dedication, teamwork, and exceptional service. Together, we can achieve great things!

McDonald's Franchise Owner is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.