Owner Relations Manager

Description

Join Our Team as an Owner Relations Manager !

Are you a highly organized professional with strong communication skills and a passion for building relationships? Do you thrive in a fast-paced environment where exceptional service and attention to detail are key? If so, Sun Palace Vacations is looking for you!

About Us

At Sun Palace Vacations, we are more than just a vacation rental and property management company-we are a team driven by passion, integrity, and a commitment to excellence. Nestled along Florida's gulf coast, Fort Myers Beach is known for its charming beach aesthetic, attracting surfers, nature lovers, and those seeking relaxation by the sea. We specialize in delivering exceptional vacation experiences while cultivating a collaborative and rewarding workplace for our team. Our people are the heart of our company , and we invite you to be part of our journey.

Requirements

What You'll Do

As an Owner Relations Manager , you will play a key role in ensuring our homeowners receive the best possible service and support. Your responsibilities will include:

• Building and maintaining strong relationships with property owners.
• Ensuring high owner retention by delivering outstanding service and proactive communication.
• Providing prompt responses to owner inquiries and concerns.
• Managing owner property records and keeping documentation up to date.
• Coordinating with internal teams to resolve issues efficiently and enhance owner satisfaction.
• Communicating effectively with owners, team members, and leadership.
• Working collaboratively to support the company's growth and success.

What We're Looking For

We are seeking a self-motivated and detail-oriented individual who is eager to contribute to our team's success. The ideal candidate has:

• Strong organizational skills and keen attention to detail.
• A cheerful presence and excellent people skills .
• Sales-minded instincts with a natural ability to build trust and rapport.
• Exceptional verbal and written communication skills .
• The ability to prioritize tasks and manage workload effectively .
• A professional demeanor and appearance .
• The flexibility to work weekends, evenings, and holidays as needed.
• Proficiency in Microsoft Word, Excel, and Google Suite .
• The ability to walk up and down stairs and adapt to the physical demands of the job.

As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. Please visit the link below: Link to Culture Index Survey