Retail Store Manager in Training

200 Baltimore Boulevard Westminster Maryland, 21157 Starting Pay: $70,000.00 Annual Responsibilities Develop and execute a retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Coordinate with the Retail District Manager to develop and implement strategic plans that drive donations. Monitor product levels (floor work, as‑is, recycle, trash, seasonal back stock) daily to hit sales budget targets. Ensure payroll costs and operating expenses are managed within budget. Ensure Team Members deliver excellent customer service to donors and customers. Maintain clean, well‑kept store locations that reflect the Goodwill brand. Partner with community businesses and organizations to promote the Goodwill mission. Maintain regular and consistent in‑person attendance. Serve as a Goodwill ambassador to the community. Transfer and cover shifts at different stores as business needs require. Ensure all Team Members are well‑trained and fulfill their duties. Ensure Donation Attendants provide excellent customer service, sort donations, and prepare them for processing. Ensure the Production Team processes, prices, and displays product according to company standards and store goals. Partner with other store locations, under the Retail District Manager’s direction, to allocate donations, Team Members, and leadership for maximum area performance. Ensure Team Members operate per company standards and procedures. Partner with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Build a high‑performing team and manage performance (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Ensure the Assistant Store Manager effectively manages the performance of Retail Store Associates. Play a critical role in driving company culture change efforts and change management processes. Model Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation. Perform other related duties as assigned. Minimum Qualifications High School Diploma or equivalent. Two years of work experience in Retail Management, preferably in thrift. One year of customer service experience. Proficiency in Microsoft Office Suite. Valid driver’s license and clean Motor Vehicle Record (MVR). Ability to pass a background check and drug screen, where applicable. Ability to speak and read English proficiently. Benefits 5 Medical Plans Employer‑Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off (Sick and Vacation) Paid Holidays Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. #J-18808-Ljbffr