Intake Specialist

Come Join Our Team as an Intake Specialist We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities and making a difference in the lives of people in our community, this position is right for you. Schedule Days: Wednesday – Saturday. Hours: 4:00 pm – 2:00 am. Responsibilities Supports client arrival process, including initial assessment, searching client belongings for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained. Liaises with client/family of potential admissions to address questions and concerns. Co‑ordinates facility tours with clients and families who are potential admissions. Interfaces with the remote admissions team and on‑site clinical team for necessary approvals. Establishes professional rapport with clients so they feel welcomed upon arrival. Coordinates assessment/bed placement, searches for prohibited items, and overall arrival process. Orients clients to the facility. Liaises with the direct care, nursing, and clinical team to ensure clients are set up with a treatment plan and schedule as needed. Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required. May discuss a client’s financial responsibility and take payment as applicable. Provides exceptional customer service in line with Acadia Healthcare standards. Standard Expectations Complies with organizational policies, procedures, performance‑improvement initiatives, and maintains confidentiality policies. Communicates clearly and effectively to clients, their families, guests, and other team members. Develops constructive and cooperative working relationships with others and maintains them over time. Encourages and builds mutual trust, respect, and cooperation among team members. Maintains regular and predictable attendance. Benefits Medical, Dental, and Vision Insurance Paid Holidays Paid Time Off HSA & FSA Company‑Paid Basic Life & AD&D Disability Coverage 401(k) Retirement Plan – with company match Employee Assistance Program / Employee Discount Program Education / Experience / Skill Requirements High‑school diploma, GED, or equivalent. 1–2 years of experience in a patient care environment in a substance use/behavioral health setting, preferred. Excellent communication and customer‑service skills, and ability to use required computer programs. Licenses / Designations / Certifications De‑escalation training, CPR and/or First‑Aid certification as required by facility. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws. #J-18808-Ljbffr