Principal Product Manager, Reliability Platform (Observability, SRE, AIM)

Position Summary You will work cross‑functionally to guide a suite of developer engineering products from conception to launch, connecting the product vision with the specific solutions needed to solve complex engineering challenges. You will guide complex developer platforms from conception to launch, delivering a cohesive and intuitive suite of tools that make it easy for our developers to do the right thing the right way. You’ll be key to driving GEICO’s digital transformation by ensuring our engineering teams are equipped with best‑in‑class tools to build and run our critical applications. This hybrid role is based either in the San Francisco Bay area or the Greater Washington DC Metropolitan area. Responsibilities Building and scaling foundational developer platforms that serve as the backbone for our engineering organization. Defining and executing a clear product strategy for Observability, BCDR & Incident Management within our internal developer engineering team. Leading cross‑functional teams to deliver high‑impact, developer‑facing products in an agile environment. Deeply understanding the entire developer workflow —from coding and testing to deployment and operations—and identifying opportunities to remove friction and improve efficiency. Owning and prioritizing the product roadmap for a suite of platform services such as a metrics platform, logging pipelines, alerting systems, on‑call and incident response tooling, and BCDR orchestration platform. Defining and tracking key operational health metrics (system availability, MTTR) and building tools to help teams manage their services effectively. Championing a culture of reliability by delivering tools that empower developers to build and operate resilient, highly available systems with confidence. Identifying and measuring KPIs that reflect developer productivity and system health , and using that data to refine the product roadmap. Basic Qualifications Bachelor’s Degree. At least 5 years of experience in a technical product management role such as Developer Tools, Platform Engineering, SRE, or Observability. Experience with products in developer tools, cloud infrastructure, or observability space. A proven track record of managing technical products through the full product lifecycle. Experience using data to inform product decisions and a strong understanding of measuring the success of developer‑facing tools. Preferred Qualifications MBA or equivalent experience. Direct experience with modern platform engineering concepts (IDPs, service catalogs, “Paved Road” engineering). Familiarity with modern observability tools (e.g., Grafana), cloud platforms (e.g., Azure, AWS), and container orchestration (e.g., Kubernetes). Strong understanding of SRE principles, including SLOs, error budgets, and effective incident management. Excellent communication skills and the ability to articulate complex technical concepts to both technical and non‑technical audiences. A self‑starter with a proven ability to operate in an ambiguous, fast‑paced environment. Annual Salary $146,575.00 – $229,600.00 The above annual salary range is a general guideline. Factors such as scope and responsibilities, work experience, education, training, work location, as well as market and business considerations may affect the final offer. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. Benefits Comprehensive Total Rewards program tailored to your well‑being. Market‑competitive compensation; 401(k) savings plan with 6% match; performance and recognition‑based incentives; tuition assistance. Access to mental healthcare, fertility and adoption assistance, and other benefits. Workplace flexibility through the GEICO Flex program, offering work from anywhere in the US for up to four weeks per year. Equal Employment Opportunity The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship on the Company. #J-18808-Ljbffr Dormont Manufacturing Co