Automotive Sales Associate

Job Description

Job Description

This is a full time role. Competitive commission based pay. Willingness to work on Saturday.

About Us

Auto Merchants is an independent, family run, pre-owned vehicle dealership. Auto Merchants is focused on helping customers find the right car with a straightforward, customer-first experience. We're growing our sales team and looking for eager, driven and organized sales person who want to build a career in automotive sales. Successful Auto Merchant Sales alumni have gone on to have expansive careers in Finance and .

What You'll Do

• Follow up with leads: respond quickly to new internet leads (AutoTrader, TrueCar and others) and work existing leads by phone, text and email until they're set for an appointment.

• Answer customer emails and phone calls: be the customer's main point of contact, answer questions about vehicles, pricing and availability, and keep them moving toward a visit.

• Track everything in the CRM: log every call, text, email, appointment and store visit in DealerSocket, with detailed notes, and keep your task list current.

• Manage new and existing client relationships: guide customers through the full sales process, from meet-and-greet, demo and test drive to the vehicle history review, finance hand-off and delivery. Stay in touch after the sale for referrals and repeat business.

• Process sales paperwork: complete check-in sheets, finance questionnaires and deal paperwork accurately, and coordinate with the finance team to get customers delivered.

• Market inventory: post vehicles on social media and online marketplaces to bring in your own customers.

What We Expect

• Timeliness: you're on time for every shift, meeting and appointment, and you respond to new inquiries within the hour.

• Customer-centric: you listen first, treat every customer with respect, and keep all communication professional and relevant.

• Meeting your monthly sales quota: you hit your monthly unit goal and our daily activity standards for calls, appointments and follow-ups.

• Product knowledge: you learn our inventory, vehicle features and history reports well enough to answer questions with confidence.

• Willingness to learn: you take coaching well, follow our sales process and DealerSocket procedures, and keep getting better.

Qualifications

• Automotive sales or other industry experience preferred; strong customer service or sales backgrounds are welcome.

• Strong phone, text and email communication skills.

• Comfortable with computers and CRM software (DealerSocket experience is a plus).

• Organized, self-motivated and goal-driven.

• Valid driver's license and a clean driving record to take customers on test drives.

• Able to work evenings and weekends as scheduled.

HOW TO APPLY

Submit your application through the listing or send your cover letter and resume to ava at automerchants.com