Branch Manager

Branch Manager

Killbuck Savings Bank is looking for a community-minded full time Branch Manager to lead our local banking team at our Walnut Creek, Ohio location. This role is perfect for someone who enjoys building relationships, supporting a close-knit staff, and helping neighbors meet their financial goals. As a Branch Manager, you will be responsible for managing the retail operations at the branch office according to Bank policy and developing new business. The Branch Manager will lead daily operations, mentor employees, and create an environment where the branch runs efficiently and customers are well served.

We were founded in the Village of Killbuck in 1900. Over the years, we've added offices, expanded facilities and always looked for new ways to serve our valued customers. We have 12 full-service branches - in Killbuck, Berlin, Mt. Hope, Millersburg, Sugarcreek, Fredericksburg, Danville, Kidron, Wooster and Apple Valley - and proudly serve Holmes, Knox, Wayne and Tuscarawas counties.

Many families have banked with us for generations, and we strongly believe that kind of customer loyalty stems from the fact that we're locally owned and operated. This allows us to tailor our services to meet the specific needs of central Ohio residents, businesses and the communities we serve. We are invested in the economic vitality of the region. We make a point of reinvesting our customers' deposits close to home. By keeping the money here, we keep our area moving forward.

Lead and support branch employees in providing friendly, reliable customer service.

Manage day-to-day branch operations, from opening/closing to cash handling.

Work with local businesses and community members to build lasting relationships.

Promote our banking services and help customers find the right financial solutions.

Ensure the branch follows banking policies and regulations.

Solve problems with a customer-first approach.

Serve as Notary Public for Branch Office

Attend monthly Branch Manager Meeting

Associate's degree or equivalent from two-year college or technical school plus six months to one year related experience and/or training; or equivalent combination of education and experience.

Advanced overall knowledge of deposit accounts, loan accounts, compliance policy, security policy and accounting. Previous banking experience, with some time in a supervisor or leadership role.

Strong Leadership Ability to manage, motivate, and develop a high-performing team.

Banking & Financial Knowledge Solid understanding of banking products, services, and financial principles.

Customer Focus Dedicated to delivering excellent client service and building lasting relationships.

Business Growth Mindset Skilled in driving sales, meeting branch goals, and supporting community growth.

Regulatory Awareness Knowledge of compliance standards, risk management, and internal controls.

Operational Excellence Experienced in streamlining processes and keeping daily branch operations running smoothly.

Good Judgment Confident decision-maker with the ability to handle challenges and make strategic choices.

Clear Communication Professional, approachable communication with staff, customers, and leadership.

Technology Skills Comfortable using banking systems, digital tools, and modern technology.

As a team member here at Killbuck Savings Bank, you are valued more than just the time you put in performing your duties. Your personal life and individual needs matter greatly to us as well. To show that, we have developed a comprehensive benefit program to help provide support in areas that matter most to you.

Medical, Dental & Vision benefits.

Life Insurance & Long Term Disability 100% paid by company.

Voluntary Insurance benefits.

Paid time off and holidays.

Paid sick & personal days

Potential bonus incentives.

401(k) and retirement savings options.

Wellness program.

Tuition Assistance Program.

Opportunities to grow your career in banking.

A welcoming, small-town environment where you'll know your customers by name.

While performing duties the employee is required to sit, talk, hear, lift up to 20 lbs., and may be required to work evenings and/or weekends, attend remote meetings and/or to travel. In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis.

Killbuck Savings Bank is an Equal Opportunity Employer.