Contemporary Retail Store Manager

We are looking for a Store Manager for a top contemporary jewelry brand out of their Madison Ave. store! The Store Manager will oversee the daily operations, business, training, management, and lead a team of talented sales associates whose mission will be to build deep and personal connections with our clients while driving sales and enhancing brand loyalty to the brand. The ideal candidate will have a rich clientelling background, passion for operations, and entrepreneurial spirit.

• Pay: $120,000-$130,000/salary based on experience or hourly equivalent, plus commission plan and monthly bonus potential

Responsibilities:

General

• Manage and build a world class team of associates who are high performing sellers and experts with client experience.
• Create, execute, and manage store priorities and operations across sales, inventory, planning, operations, and VM.
• Track KPI's against sales, client experience, and clientelling outreach to continuously find ways to improve our business and store experience.
• Prepare daily, weekly, and monthly sales reports to share with corporate partners.
• Collaborate with the retail sales director to establish customer acquisition strategies, retention strategies, and new business opportunities.
• Uphold loss prevention protocols by monitoring and performing all inventory movements, transfers, cycle counts, markdowns, and reconciliation.
• Control store operational expenses & protocols.
• Manage scheduling.

Sales & Experience

• Meet or exceed sales targets for the week, month, quarter, and year.
• Create and promote memorable shopping experiences for our clients resulting in sales and long-term relationships with clients.
• Assist with walk-in clients.
• Ensure sales associates are establishing a loyal book of clients, personal shoppers, and stylists and maintaining those relationships to drive repeat purchases and retention.
• Act as a stylist for the client while possessing deep knowledge of our product, brand, and assortment.
• Organize, plan, and schedule 1:1 appointments in-store and virtually in order to drive sales.

Visual Merchandising

• Support and execute VM directives by the retail team.
• Maintain impeccable VM standards for all products on the sales floor and back-of-house.
• Ensure an organized, clean, and elevated atmosphere within the store is maintained.

HR Related

• Recruit, train, and develop team of associates while promoting a culture of achievement and motivation.
• Uphold company standards through policy and procedure including dress code.
• Engage in frequent communication with the team around business decisions, changes, and strategic priorities and encourage feedback, ideas, and creativity within the team.
• Address and manage personal issues by coaching, warnings, write ups, and terminations when necessary.
• Ability to open and close the store.

Required Qualifications:

• 3+ years jewelry or luxury retail experience
• Self-motivated and takes initiative.
• Expert conversationalist
• Ability to adapt and connect with a diverse range of people & clients.
• Eager to learn and always looking for ways to improve operations.
• Passion for retail and customer experience.
• Team player mixed with self-motivated contributor and sales professional.
• Ability to multi-task and take on multiple priorities simultaneously.

If you meet the required qualifications and are interested in this role, please apply today.



The Solomon Page Distinction


Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.



About Solomon Page


Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , and LinkedIn .


Opportunity Awaits.