Service Technician I

Our Opening and Your Responsibilities Are you detail‑oriented, mechanically skilled, and motivated by hands‑on technical work? Join our team as a Depot Service Technician, where you’ll play a vital role in ensuring the precision, reliability, and performance of industry‑leading pipettes used in laboratories worldwide. If you enjoy problem‑solving, working with intricate instruments, and being part of a high‑quality service operation, this could be the perfect opportunity. As a Depot Service Technician, you will test, clean, repair, and reassemble Rainin pipettes as well as pipettes from other manufacturers. You’ll conduct mechanical and electronic measurements, perform inspections, and ensure every unit meets strict quality and compliance standards. You will report to the Pipette Service Supervisor and receive day‑to‑day direction from the Lead Depot Technician. Essential Responsibilities Disassemble, clean, repair, and reassemble pipettes and related equipment Inspect returned units and identify component defects Ensure all repair work meets established quality and performance standards Complete service documentation including worksheets, repair estimates, and part usage Process priority orders within the database system Contribute to meeting established turnaround‑time goalsFollow customer‑specific instructions, including additional part requests Perform testing procedures on pipettes and equipment Carry out detailed evaluations to ensure all pipettes meet required specifications Enter all service information into the database accurately Track parts usage and move orders to the next stage of the workflow Secondary Duties Receive incoming repair orders: verify contents, log deliveries, and record incoming units Monitor incoming pipettes for contamination using radiation safety tools, and apply appropriate labeling Support Saturday Service Program by working weekend shifts when scheduled What You Need to Succeed High school diploma or general education degree (GED); minimum of 1 year of related experience in Manufacturing, Instrumentation repair and maintenance, and/or training; or equivalent combination of education and prior work experience. Previous knowledge or work experience with pipettes preferred. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present verbal information to customers and other employees of the organization. Ability to add, subtract, multiply, and divide. Basic knowledge of computers and a working knowledge of common Microsoft Office programs. Our Offer to You Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire Tuition reimbursement, educational matching gift program, perks and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide leadership in precision instrumentation A brand name that is identified worldwide with precision, quality, and innovation Thousands of patents, design and innovation awards across Mettler Toledo Global recognition for the quality of our products and services Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here. #J-18808-Ljbffr Mettler-Toledo, Inc.