Internet Sales Representative

Beach Automotive Customer Assistance Center / Internet Sales Position

FULL TIME ONLY! We have an immediate need for men and women to work in our Customer Assistance Center / Internet Sales Dept. Must have sales experience. The Beach Automotive internet sales center manages all incoming and outgoing sales calls, responds to Internet inquiries, operates our Live Chat website feature, makes customer satisfaction calls and completes various database marketing initiatives. We also handle customer concerns/complaints until they are resolved and we assist in the support and training of our Sales Force. It is a fast paced, hi-tech job and we have a lot of fun doing it! The ideal person will be an energetic, outgoing person with a positive attitude, strong work ethic, and a desire to earn a great living. Typing skills, a comfort level with the internet and Microsoft Office skills are a must. You will need to be able to multi-task, follow guidelines and have a good phone voice. If you find yourself possessing all or most of these things, and you like to smile a lot, you may be our guy or gal. This is a 40 hour a week job with a good hourly wage and appealing bonuses, recognition and rewards programs.

At Beach Automotive, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our employees and customers. Every employee at Beach Automotive is absolutely critical to our success. Our promise is to keep delivering the same phenomenal service and value that our community has come to expect from our dealership throughout the years.

Responsibilities

• Develop and execute outbound internet and phone campaigns
• Maintain daily, weekly, and monthly sales and service forecasts
• Manage and track all leads
• Ensure all leads are followed up with in a timely manner
• Manage day-to-day business of the business development center
• Collect and analyze business metrics
• Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealership's goals
• Work closely with executive and department managers to develop appointment setting strategies
• Answer customer inquiries and calls when necessary

Requirements

• Strong communication, organization, time management, computer and basic math skills
• Team player with positive energy and an eagerness to improve
• Competitive and self-motivated attitude that thrives on goals
• Previous sales experience
• Previous management experience preferred
• Automotive industry experience preferred

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Employee vehicle purchase plan
• Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.