Retail Sales Associate

Description

Position at Wild Fork Foods

RetailSalesAssociate

RolePurpose

AsaRetailSalesAssociate,youcreateanexceptionalexperienceforeveryguestbydeliveringWildFork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge,mealinspiration,andwarmhospitalitywhilesupportingreplenishment,inventoryaccuracy,and store readiness.

Youplayavitalroleinmaintainingaclean,well-stocked,easy-to-shopstoreandconfidentlyperformessential operationalroutines—includingworkinginfreezerenvironments,handlingcash,andsupportingopeningand closing duties — even when leadership is not present.

Youbringourvaluestolifeeveryday:Determination,Simplicity,Availability,Humility,Sincerity,Discipline, Ownership.

PositionType:Part-time

StartingWage:$18.00perhour+BonusPotential

CoreResponsibilities:

1.CustomerExperience&Selling

• Deliverawarm,engaging“personalchef&friendlybutcher”shoppingexperience.
• Providerecommendations,cookingtips,recipes,andproductinsightsbasedoncustomerneeds.
• Demonstrateunderstandingofdailysalesgoals,promotions,andstorepriorities,andapplythat knowledge through effective customer interaction and selling behaviors.
• Drivesalesbyengagingcustomers,buildingbaskets,andsuggestingproductpairings.
• SupportWildFork’sservicestandardstoensurecustomersfeelwelcomed,valued,andinspiredto return.
• Leverageproductknowledgetoconfidentlyrecommendsolutions,buildbasketsize,anddelivera personalized, engaging customer experience.

2.Replenishment,Merchandising&StoreReadiness

• Stock,rotate,andmerchandiseproductstoensureafull,fresh,andvisuallycompellingstore.
• CompleteFIFOrotationandmaintainaccuratelabelingandpricing.
• Keepthestoreclean,organized,andcustomer-readyatalltimes.
• Supportplanogramchanges,promotionalsets,anddailyrecoveryroutines.

3.InventorySupport

• Assistwithreceivingandprocessingdeliverieswithcareandaccuracy.
• Maintainback-stockorganizationandcommunicatelowstockorproductissuespromptly.
• Followshrink-preventionpracticesandreportconcernstoleadership.

4.Freezer&ColdEnvironmentWork

• Confidentlyworkincoldtemperatures(walk-infreezer)topullproducts,organizestock,andexecute counts.
• Adheretofoodsafety,sanitation,andfreezersafetyguidelines.

5.CashHandling&Opening/ClosingRoutines

• OperatethePOSwithaccuracy;processtransactions,returns,andexchanges.
• Performopeningandclosingdutieswhenleadershipisnotpresent, includingregistercounts,cash pulls, safe drops, store walkthroughs for readiness and safety
• FollowallcashhandlingSOPswithprecisionandintegrity.

6.TeamCollaboration&Support

• WorkcloselywithTeamLeaderstoexecutedailyprioritiesandmeetstoregoals.
• Participateintraining,productknowledgesessions,andnewprocesses.
• Activelyparticipateinongoingtraininganddevelopmenttostrengthenproductexpertise,selling capability and consistency in execution.
• Supportapositive,inclusiveteamculturewhereeveryonefeelsvalued.

Qualifications:

• 1yearofretail,grocery,hospitality,orfoodexperiencerequired.
• Strongcustomerserviceskillswithenthusiasmforfoodandculinaryexploration.
• Abilitytoworkinfast-pacedenvironmentsandmanagemultipletasks.
• Comfortableworkinginextremelycoldtemperatures.
• Abilitytoliftupto50lbsandstand/walk8–10hours.
• Flexiblescheduling(mornings,evenings,weekends,holidays).
• Basicmathskillsforcashhandling;POSexperienceaplus.

Values&Behaviors:

WelookforSalesAssociateswho:

• Showdeterminationandurgencyinservingcustomers.

• Engagewithhumility,sincerity,andprideintheWildForkbrand.
• Demonstratedisciplineandownershipineverytask.
• Workrespectfullyaspartofa team.
• Staycuriousaboutproducts,cooking,andcustomerneeds.

Benefits:

• HealthReimbursementAccount,FlexibleSpendingAccounts,BehavioralHealthMattersProgram,Live Health Online (Virtual Care)
• MonthlyBonus Plan
• 401(k)andCompanyMatch
• PTO:Vacation,Sick,BirthdayPTO
• CulinaryPerks:CulinaryTraining,ChewonThis–MonthlyProductGiveaway,WildChef–Monthly Allowance to Shop in Store
• OngoingDevelopment:MentorshipProgram,BetterFuturesProgram(freecommunitycollege)
• OptionalPerks:FinFit–FinancialResources,Discounts(cars,cellphones,services&more),Employee Referral Bonus Program

EOE,includingdisability/vets