Quality Specialist

Job Full Description

Quality Specialist

Chatsworth, CA

Full time Temp to hire

Monday thru Friday 8am to 4:30pm

$36hr to $37hr depending on experience.


An innovative company providing supply chain solutions to the aerospace industry with 100,000+ unique parts in stock from over 2,500 suppliers with customers that include almost every manor aerospace and defense OEM along with many of their subcontractors is seeking a Quality Specialist to join their team in Chatsworth.


Summary : The Quality Specialist Inspector plays a critical role in maintaining and elevating product and process compliance across the supply chain. This position is responsible for advanced levels of inspection. The Quality Specialist must be able to conduct external and internal audits, help managing supplier and customer quality interactions, and supporting root cause analysis and continuous improvement initiatives. The role requires a higher level of inspection expertise, advanced computer literacy, and working knowledge of industry quality standards such as AS9100, ISO 9001, and SAE documentation. Unlike the Final Inspector, this role is external-facing and focused on system-level compliance, customer satisfaction, and supplier performance.


Responsibilities:

Customer & Supplier Quality Management

• Support customer and supplier audits in a variety of roles; prepare documentation and audit findings.
• Manage daily customer claims and quality-related issues through customer portals, ensuring resolution within 48 hours when needed.
• Investigate and resolve customer rejections, waivers, defective parts per million (DPPM), and returned materials.
• Interpret customer quality requirements, specifications, and flowdowns; communicate to internal teams.
• Collaborate with suppliers and customers to address non-conforming parts.
• Quarantine defective materials, ensure timely disposition, and initiate containment.
• Maintain and track monthly customer quality ratings and performance metrics.
• Disposition final rejections and customer RMAs.
• Write and maintain customer-specific quality procedures and contribute to internal process improvements.

Advanced Inspection, Investigation & Documentation

• Perform first article inspections (FAIs) to AS9102 standards.
• Support inspection teams by providing interpretation of specifications and complex requirements.
• Provide hands-on inspection support using precision measuring instruments.
• Conduct root cause analysis (RCA) and implement corrective/preventive actions (CAPA).
• Process and close internal quality notifications and customer claims.
• Generate and report metrics including rejection rates, DPPM, and audit findings.
• Review quality notifications and support disposition decisions.

System Compliance & Audit Support

• Coordinate and support third-party and customer audits.
• Evaluate audit findings, develop response plans, and ensure follow-through.
• Maintain compliance with AS9100, ISO 9001, and SAE standards (e.g., AS5553, AS6174).
• Collaborate cross-functionally to resolve systemic quality issues and improve documentation integrity.
• Lead or support supplier corrective action response processes.
• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and suppliers.
• Work effectively as a team contributor on all assignments.
• Follow company safety policies and procedures.

Qualifications:

• High School diploma or equivalent.
• 2-5 years of direct aerospace fastener experience.
• 2+ years of quality inspections, auditing, and test experience
• Experience and proficiency with implementation of corrective action programs
• 5+ years of progressive quality inspection experience in aerospace, medical device, or industrial manufacturing.
• Experience conducting or supporting customer and supplier audits is required.

West Hills, CA
3352
6700 Fallbrook Avenue
Suite 220
West Hills, CA 91307