Advanced Medical Support Assistant

VA Careers - Medical Support AssistantDuties include, but are not limited to:Provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.Recommends changes to existing clinic procedures based on current administrative guidelines.Utilizes numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and makes adjustments as necessary.Develops and/or maintains effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies.Processes incoming patient secure messaging automated system and coordinates with care team as appropriate.Work Schedule: Monday through Friday, 7:30 am to 4:00 pmTelework: Not AvailableVirtual: This is not a virtual position.Functional Statement #: 93660ARelocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not Authorized