House Manager and Family Assistant

House Manager and Family Assistant Location: Nashville, TN 37215 Employment Type: Full time, 40 hrs/week Schedule: Monday–Friday with flexibility for occasional evening or weekend support based on household needs, guests, travel, or special projects Compensation: $75,000–$85,000 annually, based on experience Start Date: ASAP Requirements Prior experience managing a private household required; 5–7+ years of professional household management experience strongly preferred Must be comfortable signing and maintaining a confidentiality and nondisclosure agreement Must love dogs and be comfortable around pets Maintain a smoke-free environment Must have a valid driver’s license and reliable transportation Must be authorized to work in the United States About Our Family We are a warm, entrepreneurial couple living in Nashville with our beloved Bernedoodle dog. We lead growing businesses and frequently work from home, with creative projects, content production, team members, and occasional filming taking place throughout the property. Because our home serves as both a private residence and, at times, a creative workspace and our office, we value a space that consistently feels organized, welcoming, discreet, and ready for the day ahead. Our lifestyle is active, fast-moving, and often evolving. Guests may arrive with limited notice, travel can create shifting household needs, and priorities may change quickly depending on business, family, or property demands. We appreciate a professional who can read the room, understand what requires immediate attention, and confidently pivot without losing sight of the broader household rhythm. We already work with a network of trusted support, including cleaners, dog-care professionals, landscapers, maintenance vendors, and other service providers. We are seeking a House Manager who can serve as the connective thread across these relationships—keeping projects moving, maintaining standards, communicating clearly, and ensuring details do not fall through the cracks. We value professionalism without stiffness, warmth without overfamiliarity, and communication that is proactive, thoughtful, and concise. Since both principals frequently work from home, the ability to operate independently, respect privacy, minimize unnecessary interruptions, and provide clear visibility into priorities and progress is essential. Ultimately, we are looking for a long-term professional who can take radical ownership of the home, build upon the systems already in place, and thoughtfully evolve the role over time. The right person will create greater ease, consistency, and capacity by anticipating needs, solving problems, and managing the home with care, judgment, and pride. Who You Are / What We're Looking For Our ideal House Manager is proactive, intuitive, and takes genuine ownership of their work. They naturally notice what others might overlook, anticipate needs before they arise, and confidently manage the operational rhythm of a dynamic private household. Comfortable working independently while remaining closely aligned with the family's preferences, they bring excellent judgment, adaptability, and a calm, solutions-oriented approach. This is more than a household management role—it's an opportunity to become a trusted strategic partner. Success comes from thinking several steps ahead, creating efficient systems, following projects through from start to finish, and ensuring the countless details of daily life are handled with excellence. The result is a home that runs seamlessly, allowing the family to focus on what matters most. Just as important is how they show up each day. They are warm, positive, emotionally intelligent, and service-minded, bringing confidence without ego and professionalism without feeling transactional. They communicate clearly, maintain discretion and healthy boundaries, and take pride in creating an organized, welcoming, guest-ready home. Whether coordinating vendors, managing projects, preparing healthy meals, or caring for the family dog, they approach every responsibility with initiative, care, and genuine pride in their work. Key Qualities

• 7–10+ years of professional private household management, estate management, luxury hospitality, or comparable experience
• Highly proactive with exceptional initiative, ownership, and follow-through
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
• Forward-thinking with excellent judgment and the ability to anticipate needs before they arise
• Exceptional emotional intelligence, situational awareness, and communication skills
• Adaptable and comfortable shifting priorities as travel, guests, filming, and family needs evolve
• Tech-savvy with experience using digital tools to manage calendars, projects, household systems, maintenance, and inventories
• Professional, discreet, and deeply respectful of privacy and confidentiality
• Hospitality-minded with pride in maintaining a polished, organized, camera-ready home
• Collaborative leader who partners effectively with principals, vendors, contractors, and other household professionals
• Comfortable preparing fresh, healthy snacks, simple meals, and grab-and-go options
• Excited to build a long-term partnership with a family that values initiative, excellence, and trust

Key Responsibilities Household Management & Organization Create, maintain, and continually improve functional household organization systems throughout closets, pantries, storage areas, guest spaces, offices, and shared living areas. Complete thoughtful daily resets to ensure the home remains polished, welcoming, organized, and guest-ready for family, visitors, meetings, or filming. Load and unload the dishwasher, reset the kitchen, wipe surfaces, vacuum high-traffic areas, and complete light daily tidying that keeps the household operating seamlessly. Conduct regular walk-throughs to proactively identify maintenance needs, organizational opportunities, safety concerns, or hospitality details requiring attention. Coordinate donation drop-offs, seasonal clothing and décor rotations, and ongoing household organization projects. Maintain indoor plants and oversee the presentation of all interior living spaces. Hospitality & Guest Readiness Maintain the residence and guest house in a consistently polished, welcoming, and guest-ready condition. Prepare guest bedrooms, bathrooms, linens, amenities, lighting, and thoughtful hospitality details prior to arrivals. Support guest arrivals, departures, travel preparation, unpacking, and household transitions with thoughtful attention to detail. Complete guest-space resets following departures and ensure the home is always ready to welcome family, friends, or business guests. Prepare common areas, outdoor spaces, and entertaining areas for gatherings and special occasions. Add thoughtful finishing touches that reflect the family's hospitality style and create a warm, elevated experience for every guest. Inventory Management & Errands Maintain household inventory across pantry, refrigerators, toiletries, cleaning products, laundry supplies, pet items, and household essentials. Proactively restock supplies and maintain organized household supply lists. Coordinate and manage recurring household purchases, subscriptions, and online orders through Amazon, Costco, Target, and other preferred vendors. Complete household errands including grocery shopping, returns, dry cleaning, gift purchasing, shipping, and specialty errands as requested. Receive, unpack, organize, and distribute deliveries while maintaining organized storage areas and breaking down boxes. Sort mail, coordinate package deliveries, and help maintain organized household paperwork. Meal Planning & Preparation Prepare fresh, healthy meals, snacks, and grab-and-go options that support the family's busy lifestyle and preferences. Maintain a clean, organized, and well-stocked kitchen, pantry, and refrigerators. Coordinate grocery shopping and ensure ingredients, pantry staples, beverages, and household essentials remain stocked. Maintain kitchen organization, appliance care, and thoughtful resets following meal preparation. Ensure guest beverages, snacks, coffee, and hospitality items are always stocked and ready. Laundry & Linen Care Wash, dry, fold, steam, and organize household laundry, including clothing, towels, bedding, guest linens, and specialty garments. Follow family-specific garment care instructions and organization preferences. Rotate bedding, towels, and household linens on an established schedule. Maintain beautifully organized linen closets and laundry spaces. Coordinate dry cleaning, specialty garment care, and seasonal wardrobe transitions. Keep laundry supplies fully stocked and laundry systems operating efficiently. Pet Care Provide loving day-to-day care for the family dog, including occasional walks, companionship, and pet sitting as needed. Coordinate veterinary appointments, grooming, boarding, and pet-related logistics. Maintain pet food, treats, medications, toys, and household pet supplies. Help maintain a clean, welcoming home environment through thoughtful daily pet care and cleanup. Vendor & Property Oversight Serve as the primary point of contact for household vendors, contractors, and service providers, ensuring projects are completed with professionalism and attention to detail. Schedule, coordinate, and oversee cleaners, landscapers, pool professionals, pest control, maintenance professionals, and specialty vendors. Research, vet, and obtain estimates for repairs, maintenance, and household improvement projects, providing thoughtful recommendations that balance quality, urgency, and budget. Build and maintain trusted relationships with preferred vendors while holding them accountable to the family's standards. Conduct regular property walk-throughs to proactively identify maintenance, safety, organizational, or aesthetic opportunities before they become larger issues. Coordinate preventative maintenance, seasonal home care, and recurring services, including HVAC servicing, irrigation, gutter cleaning, exterior maintenance, and other property needs. Oversee the presentation and upkeep of the residence, guest house, gym, garage, outdoor living spaces, and surrounding property. Maintain organized records of vendors, warranties, service schedules, and ongoing household projects while keeping the principals appropriately informed of progress and recommendations. Personal Assistant Support Assist with travel planning, itineraries, packing, unpacking, and preparing the home before departures and upon return. Coordinate household calendars, appointments, service visits, and family logistics as requested. Support gift purchasing, gift wrapping, special occasions, and thoughtful family touches throughout the year. Maintain organized household records, manuals, warranties, receipts, and important home documentation. Coordinate reservations, appointments, and family services while proactively tracking important deadlines and recurring household needs. Help protect the principals' time by proactively managing household logistics, creating visibility into priorities, and reducing decision fatigue. Support special projects and evolving household initiatives with flexibility, professionalism, and a solutions-oriented mindset. How to Apply Please submit a brief introduction outlining your private household experience and interest in the role, an updated resume, and three professional references with contact information. Final candidates will be asked to complete a comprehensive background check and sign a confidentiality and nondisclosure agreement as part of the placement and employment process. When you apply with Sage Haus, you’ll also be added to our candidate community email list so we can share hiring updates, resources, and future opportunities. 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