Customer Service Representative
Digital Dynamics
Position: Customer Service Representative Location: Scotts Valley, CA Job Id: 314 # of Openings: 0 Job Title: Customer Service Representative Job Type: [Full-Time] Reports To: Customer Service Manager Job Summary: We are seeking an experienced and detail-oriented Customer Service Representative to support our growing customer base. This role requires a strong customer-facing background combined with advanced Excel skills to manage complex order data, analyze trends, and support Sales/Customer Support activities. The ideal candidate will have prior experience in creating sales forecasting dashboards and the ability to adapt to changes in a fast-paced company. Key Responsibilities: Serve as the primary point of contact for customer buyers, handling inquiries related to product availability, order status, lead times, and logistics. Process and track sales orders, RMAs, and delivery schedules using ERP system. Coordinate with internal departments (sales, demand planning, logistics, and quality) to resolve customer issues and ensure timely order fulfillment. Proactively communicate delays, changes, or updates to customers in a clear and professional manner. Maintain accurate customer records, pricing agreements, and shipment history. Identify and escalated urgent issues while recommending process improvements based on data analysis. Support forecasting and demand planning efforts through customer interaction and historical analysis. Use advanced Excel tools (pivot tables, VLOOKUP/XLOOKUP, Power Query, and macros) to manage customer data, forecast, generate reports, and analyze order trends. Qualifications: Minimum of 3 years of customer service experience, preferably in the semiconductor, electronics, or manufacturing industries. Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis, charts, etc.) Strong understanding of order management systems (experience with customer portals SAP, Ariba Business Network & Syspro ERP system is a plus). Excellent communication and interpersonal skills. High attention to detail, with strong organizational and multitasking abilities. Data visualization skills (e.g., Power BI, Tableau) are a plus DDI is committed to diversity in its workforce, including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities. #J-18808-Ljbffr Digital Dynamics
$32 - $35 per hour
...to learn more. Base pay range $32.00/hr - $35.00/hr Position Overview Ultimate Staffing Services is seeking an experienced and detail-oriented Customer Service Representative to support our client in Scotts Valley, CA with a growing customer base in California. This...SuggestedHourly payFull timeLocal areaMonday to FridayDay shift$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for administrative assistant...SuggestedPart timeCasual workRemote workFlexible hoursAFG
Santa Cruz, CA3 days ago$19.25 - $20.25 per hour
...safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1720... ...products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making...SuggestedWeekly payFull timePart timeFor contractorsLocal areaImmediate startShift workNight shiftDay shiftAfternoon shiftEarly shiftChevron
Santa Cruz, CA4 days ago$20 - $22 per hour
...individual to generate leads for HVAC, generators, and water treatment services within one of our designated locations. This role offers... ...position Job duties will include: Engage with potential customers to help them create comfortable, efficient homes. Maintain...SuggestedHourly payFull timePart timeFlexible hoursShift workBellows Plumbing, Heating & Air
Santa Cruz, CA3 days ago$35.23 - $37.07 per hour
...all appointments per policy. Access necessary information from the fee schedule to determine appropriate fees based on CPT-4 and/or service codes in order to collect appropriate revenue Assist patients by : Explaining co-pays/applicable fees Providing facility directions...SuggestedPart timeWork experience placementWork at officeShift workKaiser Permanente
Scotts Valley, CA2 days ago- ...holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working... ...of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues...Hourly payWeekend work
$18 - $19 per hour
...disability, contact this employer to ask for an accommodation or an alternative application process. Full-Time Cashier/Customer Service Representative - CA Full Time Sales CA - 8021, Capitola, CA, US 3 days ago Requisition ID: 4750 Salary Range: $18.00 To $19.00...Hourly payFull timeWork experience placementWork at officeImmediate startFlexible hoursShift workNight shift$65k - $75k
...Launch Your Career in Technical Sales! Are you a proactive, customer-focused professional looking to build a career that combines technology... ...with engineering, operations, finance, and customer service Future territory and account management opportunities What...Full timeWork at officeOxford Instruments
Scotts Valley, CA5 days ago$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...Remote jobWork from homeFlexible hoursHMG Careers
Felton, CA15 days ago$18.5 - $26 per hour
...Account Representative Full-Time (Bilingual English/Spanish) Don Roberto Jewelers, Inc.... ...of quality merchandise to provide our customers with the fashion and value they deserve... ...in our business vision and exceptional service. We are seeking dedicated and enthusiastic...Minimum wageFull timeWork experience placementLocal areaFlexible hoursAfternoon shiftDon Roberto Jewelers
Capitola, CA3 days ago- Walgreens in Scotts Valley, CA is seeking a Retail Associate to deliver friendly checkout service and assist customers with products and services. You will greet customers, handle transactions, and maintain clean, well-merchandised shelves while supporting store operations...
$23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative...Hourly payPostal Jobs Resource
Scotts Valley, CAmore than 2 months ago$23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...Hourly payPostal Jobs Resource
Scotts Valley, CAmore than 2 months ago$23.47 - $38.62 per hour
...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate...Hourly payPostal Jobs Resource
Felton, CAmore than 2 months ago$16.9 - $19 per hour
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and...Hourly payTemporary workWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift$25 per hour
[Patient Service / Remote] - Anywhere in U.S. / Up to $25-hr / Health-Dental-Vision-Life-Disability / HSA-FSA / Retirement... ...32 days-yr Personal-Holidays-Sickness - As a Healthcare Customer Service Representative, you will: Provide exceptional customer service to patients...Immediate startRemote work$16.9 - $23.9 per hour
...thousands as we positively impact millionsone customer at a time. The Retail Store Associate... ...: Providing differentiated customer service by anticipating customer needs,... ...is: $16.90 - $23.90 This pay range represents the base hourly rate or base annual full...Hourly payFull timePart timeLocal areaShift work$70k - $85k
...large enterprises. Paystand's network services more than one million payors that have... ...Paystand is hiring a Sales Development Representative to prospect and generate leads for our... ...leads that align with Paystand's Ideal Customer Profile (ICP) for B2B enterprise accounts...Hourly payWork at officeRemote workPaystand
Santa Cruz, CA22 days ago$17 per hour
...Receptionist to serve as the first point of contact for visitors, clients, and employees. The ideal candidate will provide excellent customer service, manage administrative tasks, and ensure the front office operates efficiently. Job Title: Front Desk Receptionist...Work at officeShift workFull Steam Staffing
Scotts Valley, CA5 days ago$50k - $100k
...Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer... ...of customers by proactively marketing relevant products and services. Responsibilities: Develop and maintain customer relationships...For contractorsWork at officeChris Buich - State Farm Agent
Santa Cruz, CA2 days ago$20 - $21 per hour
...training you need to feel confident working at any station – grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it’s up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you...Full timePart timeLocal areaShift workChipotle
Scotts Valley, CA5 days ago$17.45 per hour
...apartments, and will provide a memorable experience to all our customers. A Clerk is a responsible team player and always ready to... ...Assistance Program (free financial, legal, and mental health services) Fun work environment where you have the opportunity to nourish...Weekly payPart timeImmediate start$17.9 - $20 per hour
...Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service. Models and delivers a distinctive and delightful customer experience....Hourly payWork experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shiftWalgreens
Scotts Valley, CA3 days ago- ..., and other managing our network security infrastructure (SEIM service, firewall, end point protection systems, and vulnerability management... ...systems.9. Understanding of IT as a service business model, customer service centric approach.10. The ability to bend, squat, crawl...Hourly payFull timeWork experience placementRemote workShift work
$25 per hour
Customer Service Representative - State Farm Agent Team Member Full Time in Marina, CA Benefits 401(k) 401(k) matching Bonus based on performance Paid time off Job Title Customer Service Representative Location Santa Cruz Company Chris Buich - State Farm Insurance...Hourly payFull timeWork at office- ...Training & development 401(k) Bonus based on performance Competitive salary Flexible schedule ROLE DESCRIPTION: As a Customer Service Representative with Chris Buich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the...Flexible hours
- ...day. If you know what you want and are willing to work for it, we'd love to help you grow. ROLE DESCRIPTION: As a Customer Service Representative with Chris Buich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the...Local areaFlexible hours
Chris Buich - State Farm Agent
Santa Cruz, CA24 days ago - ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...Contract workPart timeLocal area
Dollar Tree
Capitola, CA2 days ago $15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly payBest Buy
Santa Cruz, CA5 days ago$14 - $21 per hour
Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering...Hourly payFull timeShift workWeekend workGoodwill.jobs
Santa Cruz, CA4 days ago
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