Pharmacy Operations Supervisor

Pharmacy Operations SupervisorWe are seeking a Pharmacy Operations Supervisor to direct pharmacy technician operations across intake, filling, verification, and dispensing for our client. This position is a full-time, direct hire opportunity based in the Pittsburgh, PA area on a hybrid schedule. The role leads and develops a team of pharmacy technicians, manages prescription workflows and technician scheduling, and oversees controlled substance compliance and automated dispensing operations.This role is well aligned for a certified pharmacy technician who has grown into leadership and is ready to own the full scope of operational management in a demanding, high throughput setting. The ideal candidate brings a commitment to building high performing teams, optimizing dispensing workflows, and holding the team to a standard of zero-defect medication handling, while splitting time between the Pittsburgh office and remote work.Responsibilities:Direct pharmacy technicians across intake, filling, verification, and dispensing to maintain throughput and accuracyManage prescription workflows including prior authorization, adjudication, and verification, resolving bottlenecksCreate and maintain technician schedules across all shifts, managing call-outs and peak periodsConduct performance evaluations for technicians, documenting competencies and setting development goalsEnsure compliance with Pennsylvania State Board of Pharmacy regulations, DEA controlled substance requirements, USP standards, and organizational policiesMaintain controlled substance inventory records, conduct counts, investigate discrepancies, and coordinate DEA-compliant destructionOversee ADC operations (Pyxis, Omnicell), managing formulary updates, user access, and discrepancy reportingLead onboarding for new technicians including competency checklists and dispensing workflow trainingQualifications:Active CPhT certification (PTCB or NHA) with current Pennsylvania State Board of Pharmacy registration requiredMinimum of 4 years of pharmacy technician experience, including at least 2 years in a supervisory or lead technician roleExperience with controlled substance handling, DEA recordkeeping, and Pennsylvania State Board of Pharmacy compliance, including Schedule II procedures and biennial inventoryExperience with automated dispensing systems such as Pyxis or Omnicell and enterprise pharmacy management software such as QS/1, PioneerRx, or ScriptProExperience managing pharmacy technician teams, including scheduling, performance evaluation, discipline documentation, and clinical operations accountabilityAbility to resolve insurance adjudication, prior authorization, and claim rejections across commercial, Medicare Part D, and MedicaidSchedule:Full-time positionHybrid schedule based in the Pittsburgh, PA area, with a combination of onsite and remote daysMonday through Friday, standard business hours (Eastern Time)40 hours per weekSalary Range: The salary range for this position is approximately $62,000 – $82,000 annually ($29.81 – $39.42 per hour), based on experience and qualifications.Interview Process: Selected candidates will participate in a multi-step interview process, including an initial screening with TalentLNX followed by interviews with department leadership.Equal Opportunity Employer: TalentLNX is committed to equal employment opportunity and a diverse, inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.