Part Time Seasonal PM Host - The George Restaurant

Job Description

Job Description

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Olympic Hotel
Since 1924, the Fairmont Olympic Hotel has stood at the center of Seattle, not just geographically, but culturally. Generations of guests have arrived and left as part of the story: dignitaries and rock stars, brides and business titans, locals marking milestones they'll tell their grandchildren about.

Our colleagues don't just work here. They hold the keys, to a guest's first unforgettable Seattle visit, to a memory that outlasts the stay, to the moments that make the us the Olympic.

Join the legacy. A century of stories has been written here; become part of what's written next.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Olympic as our new Part Time Seasonal Host at The George Restaurant! As a Host at George Restaurant, you are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. You will be the first point of contact for our esteemed guests, providing exceptional service and ensuring a warm and welcoming dining experience. If you have a passion for hospitality, excellent communication skills, and a keen eye for detail, we invite you to apply. This is a seasonal position with an expected end date of January 1st, 2027. 

Key Responsibilities:

• Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant
• Manage the reservation system, taking guest bookings and accurately recording details
• Seat guests promptly and appropriately, considering special requests and preferences
• Communicate with guests regarding wait times, menu information, and restaurant promotions
• Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date
• Collaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnover
• Monitor and manage the dining room flow, ensuring all guests receive attentive service
• Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary
• Assist with coordinating private dining events and special occasions
• Adhere to all health and safety regulations and restaurant policies
• Maintaining knowledge of all menu items, garnishes, contents and preparation methods

Qualifications

What will you bring to this role?

EXPERIENCE & EDUCATION:

• High school diploma or equivalent required
• At least two years high volume restaurant serving experience preferred

JOB REQUIREMENTS:

• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Must hold valid authorization to work in the USA
• Food Handlers Card and MAST permit required

WORKING CONDITIONS:

• Must be able to stand on feet throughout the shift, with intermittent periods of walking
• Must be able to frequently lift and carry up to 25 lbs at shoulder height

Additional Information

Employee Benefits: 

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. 

What is in it for you:

• $23.28/hour
• Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
• Parking/Commuting Discounts
• Paid meal breaks with complimentary meals served in our Staff Dining room
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Fun, elegant atmosphere with amazing colleagues!

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging: We celebrate our differences. We support each other and we always stand together.​

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.

​Integrity: We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.