Dental Receptionist

Job Description

Job Description

The Dental Receptionist will play a crucial role in managing front-desk operations at a medium-sized dental practice with 4-10 staff members. Reporting to the Lead Dentist and Practice Owner, this position ensures smooth patient interactions, efficient scheduling, and accurate handling of billing and insurance tasks using specialized dental software.

Responsibilities

• Schedule and manage patient appointments efficiently
• Greet and receive patients with professionalism and care
• Process insurance information and verify patient coverage
• Handle billing, payments, and related documentation accurately
• Communicate effectively with patients regarding their treatment and appointments
• Manage incoming calls and direct inquiries appropriately

Preferred Qualifications

• 3+ years of experience in dental administration
• Proficient in appointment scheduling and patient communication
• Experience using dental practice management software (e.g., Dentrix)
• Knowledgeable in billing, coding, and insurance verification
• Strong multitasking and customer service skills
• Exceptional attention to detail