HVAC Lead Install Technician

Job Description

Job Description

HVAC LEAD INSTALL TECHNICIAN - WE ARE BUSY!

Experience with RESIDENTIAL CUSTOMERS is preferred!

Location: Richmond Hill, GA
Schedule: Monday-Friday+ rotating weekends
Compensation: $70,000 to $95,000 + uncapped earning potential! - Performance pay program

CANADY'S HEATING AIR & PLUMBING

About Us:

Since 1986, Canady’s has built a reputation for excellence, integrity, and honesty in providing exceptional residential HVAC and Plumbing services to the community.

Why Join Our Team?

• Competitive Pay
• Weekly Paycheck
• Performance Bonus Opportunities
• Company-Provided Vehicle & Fuel Card
• 401(k) Match & Health Benefits (Medical, Dental, Vision)
• Short & Long-Term Disability + Company Paid Life Insurance
• Paid Time Off (PTO) + Paid Holidays
• Employee Assistance Program

• Lead HVAC installation projects while delivering a five-star customer experience from start to finish
• Install, replace, and commission residential heating, air conditioning, indoor air quality, and refrigeration systems according to manufacturer specifications and company standards
• Educate homeowners on their new equipment, system operation, maintenance requirements, and available solutions to improve comfort, efficiency, and reliability
• Serve as the lead installer on the job site, ensuring quality workmanship, safety compliance, and a professional customer experience
• Communicate clearly and professionally with customers throughout the installation process, setting expectations and answering questions
• Mentor and support installation team members, promoting teamwork, safety, and continuous development
• Troubleshoot installation challenges and identify solutions to ensure projects are completed accurately and efficiently
• Maintain strong communication with Dispatch, Parts, Installation Management, and other departments to ensure a seamless customer experience
• Accurately complete project documentation, material usage, and required system records in company software
• Maintain a clean, organized, and fully stocked company vehicle, tools, and work area
• Follow all company policies, safety standards, manufacturer specifications, and applicable codes
• Participate in ongoing technical, safety, leadership, and customer service training
• Represent the company professionally while building trust and long-term relationships with customers
• Perform other duties as assigned

• Proven HVAC installation experience with the ability to lead residential installation projects from start to finish
• Valid driver's license and clean driving record
• EPA Certification required; NATE Certification preferred
• Strong technical knowledge of residential HVAC systems, equipment, controls, electrical components, and installation best practices
• Exceptional customer service skills with the ability to educate homeowners and explain solutions in a clear, professional manner
• Strong leadership, communication, and problem-solving abilities
• Commitment to quality workmanship, safety, and delivering a five-star customer experience
• Experience with ServiceTitan or similar field service software preferred
• HVAC trade school certification or associate degree preferred
• Ability to lift up to 50 pounds and work in attics, crawl spaces, rooftops, and other residential environments
• Willingness to participate in ongoing training and professional development

Pre-Employment Requirements

All employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report (if applicable). These are conducted in compliance with applicable laws and regulations.

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE