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Founding Product Designer

Full-time

True Talent Solutions Partners

About the Role

As the first product designer at a seed-stage insurance technology company, you will shape the user experience for AI-powered claims operations software. You will work closely with product and engineering to turn complex workflows into clear, dependable tools for claims teams.

What You'll Do

  • Own the end-to-end experience across claims workspaces, operational tools, and executive dashboards.

  • Research user needs through discovery calls, observation, and analysis of behavioral data and usage patterns.

  • Partner with product and engineering to turn customer problems into workflows and implementation-ready designs.

  • Design AI-assisted interactions that make actions, sources, confidence, and opportunities for user review clear.

  • Guide the product from an early interface to an enterprise-ready experience, taking work from discovery through delivery.

  • Establish design principles and a design system, prototype with AI tools, and measure whether changes reduce user effort.

What We're Looking For

  • Five to eight years of product design experience, with a record of steady tenure in technology companies.

  • Experience as a founding designer or as the first product design hire at an early-stage startup.

  • A portfolio demonstrating UX-led work on complex, technical software and operational workflows.

  • Experience using user research, behavioral analytics, or heat maps to guide design decisions.

  • Hands-on experience prototyping with AI coding or design tools.

  • Insurance, claims, healthcare, or other compliance-heavy domain experience is a plus, as is designing human-in-the-loop AI experiences.

Compensation & Benefits

Salary range: $170,000 to $220,000 annually. Candidates need U.S. work authorization. Visa transfers may be considered, but new sponsorship is not available.

Location

On-site, five days per week in New York, New York.

Vacancy posted more than 2 months ago

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