IT Manager/Director

Job Description

Job Description

We are looking for an experienced IT Manager/Director to lead technology operations for a manufacturing environment in Duluth, Georgia. This role will guide site-level IT strategy, maintain secure and dependable systems, and partner with business leaders to ensure technology supports production, continuity, and long-term growth. The position also plays a key role in aligning local services with enterprise standards while leading teams, vendors, and critical infrastructure initiatives.

Responsibilities:
• Direct daily IT operations for the site, ensuring stable, secure, and responsive technology support across a 24/7 manufacturing setting.
• Oversee core infrastructure, including servers, networks, wireless connectivity, telecommunications, virtualization platforms, and end-user computing services.
• Enforce cybersecurity policies by coordinating patch management, access governance, risk reduction activities, system monitoring, and security best practices across IT environments.
• Create, maintain, and regularly validate disaster recovery and business continuity plans to protect essential systems and reduce operational downtime.
• Lead site technology alignment efforts by supporting platform consolidation, process standardization, and adoption of enterprise tools and services.
• Manage IT spending, vendor performance, service agreements, and hardware refresh planning to ensure cost-effective and reliable service delivery.
• Provide leadership and development for IT staff and external support resources, fostering accountability, skill growth, and continuous improvement.
• Collaborate with operations, engineering, and corporate technology teams to prioritize initiatives that improve business performance and manufacturing effectiveness.
• Drive infrastructure, security, and technology change projects from planning through execution, with clear communication and effective stakeholder coordination.• 5+ years of experience in IT leadership, preferably within a manufacturing or industrial environment.
• Hands-on knowledge of Active Directory administration and enterprise configuration management practices.
• Experience supporting backup and recovery technologies to protect business-critical systems and data.
• Strong understanding of Cisco-based networking technologies, including wired and wireless infrastructure.
• Familiarity with computer hardware support, deployment, and lifecycle management.
• Demonstrated ability to manage vendors, budgets, and multiple technical priorities in a fast-paced environment.
• Strong communication and leadership skills with the ability to work effectively across technical and operational teams.