Client Service Representative

Pawfect Shine is seeking a friendly, professional, and dependable Client Service Representative to join our team in Los Angeles. This position is ideal for someone who enjoys helping pet owners, communicating with customers, and creating a welcoming experience for both clients and their pets. Responsibilities Welcome clients and their pets in a friendly and professional manner Schedule, confirm, and update client appointments Assist with pet check-in and check-out proceduresAnswer routine questions regarding grooming services and salon procedures Communicate customer requests and pet care instructions to grooming staff Maintain accurate client and appointment information Process customer payments and provide receipts Support the front desk and daily salon operations as needed Provide a consistently positive experience for clients and their pets Qualifications High school diploma or equivalent preferred Excellent verbal communication and interpersonal skills Friendly, professional, and service-oriented attitude Strong organizational skills and attention to detail Comfortable interacting with dogs and their owners Reliable, punctual, and dependable Ability to work effectively as part of a team Must be available to work on-site in Los Angeles, CA Compensation & Benefits $19–$25 per hour , depending on experience Full-time employment Paid training Supportive team environment Opportunities for professional growth and advancement Employee discounts on eligible services Job Type Full-time, On-site Location Los Angeles, CA #J-18808-Ljbffr Pawfect Shine