Bell Captain
Davidson Hospitality Group
Bell Captain
Are you a passionate hospitality professional who thrives on providing exceptional service? Join our team as a Bell Captain and be at the forefront of creating memorable experiences for our valued guests. As the Bell Captain, you will lead a team of dedicated bellpersons, setting the standard for impeccable service and attention to detail. With your energy, enthusiasm, and natural leadership abilities, you will ensure that guests receive a warm welcome, efficient assistance, and personalized care throughout their stay. If you have a genuine passion for hospitality, excellent communication skills, and the ability to anticipate guests' needs, we invite you to become a part of our team and play an integral role in shaping unforgettable guest experiences.
Responsibilities:
- Lead and inspire a team of bellpersons, fostering a culture of exceptional service and professionalism.
- Greet and assist guests upon arrival and departure, providing a warm and personalized experience.
- Coordinate luggage handling, transportation, and guest requests promptly and efficiently.
- Maintain a high level of knowledge about the hotel's facilities, services, and local attractions.
- Ensure a seamless and efficient flow of luggage, packages, and guest belongings.
- Provide recommendations and assistance to guests, enhancing their overall stay.
- Collaborate with other departments to ensure a smooth guest experience.
- Uphold the hotel's standards of cleanliness, safety, and guest satisfaction.
Join our team as a Bell Captain and be part of a team that values exceptional guest service and creates memorable experiences. Apply now and showcase your leadership skills and passion for hospitality in a dynamic and exciting environment. Your dedication to guest satisfaction and your ability to lead a team will contribute to the success of our hotel/resort and make a lasting impact on our guests' stay.
Qualifications:
- Less than three moving violations in the three previous years
- No DUI convictions
- Must have current driver's license where applicable
- Read, write and speak English fluently
- Ability to communicate effectively with the public and other employees
- Familiar with local area and attractions
- One year prior Guest Services/Bell experience preferred
- Valid CDL license where applicable
Benefits:
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
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