Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has proudly served the Moore community since 1960, making us one of the longest-standing businesses in the area. As a 3rd generation State Farm agent, I’m passionate about continuing that tradition of service and community involvement. From sponsoring Central Elementary and supporting local sports teams to running an annual cookoff competition between the Moore Police and Fire Departments to raise money for Special Olympics, giving back is at the heart of what we do. We also stay active with the Kiwanis, Rotary, and Chamber of Commerce.

Our team of 11 is a mix of long-tenured professionals—some with over 18 years here—and newer faces, which creates a balance of experience and fresh energy. We work hard, but we also laugh a lot, compete in fun office games, and celebrate wins together. Whether in person or connecting daily with our remote teammates on Zoom, we keep a strong sense of family.

Team members enjoy a retirement match, life insurance, health care, and opportunities to earn incentive trips to destinations like Mexico, Alaska, the Bahamas, and New York City. We’re looking for people who want to perform at the top of their field while being supported by a high-performing, close-knit team.

If you’re competitive, community-minded, and want to grow in a winning environment, we’d love to meet you!

ROLE DESCRIPTION:
Jim Evans - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.