Bilingual Customer Service Specialist

Get AI-powered advice on this job and more exclusive features. This range is provided by 24 Seven Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $65,000.00/yr - $70,000.00/yr Bilingual VIP Customer Service Specialist (Spanish and/or Portuguese is required) Salary: $65K-$70K + Performance & Sales Bonus with no cap. Onsite, Full-Time Staff Position Must be okay with some night and weekend work Location: Sunrise, FL Think back on a time when you had the best interaction with a customer service professional. Our client is only going to hire the best of the best! Our client is looking for a polished and service-minded VIP Customer Service Specialist who is passionate about excellence, driven by quality, and committed to creating unforgettable client experiences. This is not a basic support role — it's a high-touch, client-facing position built for someone who understands that great service is a key part of a premium brand experience. What You’ll Do Deliver exceptional, personalized service in every client interaction across phone, email, and chat Act as a trusted point of contact, answering questions, resolving issues, and ensuring a smooth and thoughtful experience Approach service with curiosity and care, taking ownership of customer concerns and finding thoughtful, effective solutions Uphold a high standard of professionalism, empathy, and discretion when working with high-value clients Collaborate with internal teams to ensure client needs are met quickly and accurately Track inquiries, feedback, and trends to help inform continuous improvements in the service experience Stay informed on product knowledge and process updates to ensure accurate and confident communication Who You Are A clear, calm communicator who brings professionalism and warmth to every interaction Detail-oriented with a strong sense of responsibility and follow-through Naturally empathetic and great at putting clients at ease, even in stressful situations Comfortable navigating multiple systems and keeping organized in a fast-paced environment A team player who enjoys supporting others and delivering results Always looking for ways to improve the client experience Qualifications 2-3+ years of experience in a client-facing role, preferably in luxury, high-touch service, or premium retail environments Strong written and verbal communication skills Experience with CRM systems or customer service platforms a plus Ability to remain composed and thoughtful under pressure Passion for delivering service that goes above and beyond expectations Multilingual : Spanish and/or Portuguese Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Customer Service and Sales Industries Staffing and Recruiting Referrals increase your chances of interviewing at 24 Seven Talent by 2x Inferred from the description for this job Medical insurance Vision insurance Get notified about new Customer Service Specialist jobs in Sunrise, FL . Customer Service Representative - State Farm Agent Team Member Coral Springs, FL $17.00-$22.00 1 year ago Dania Pointe - Team Member starting at $15.00 per hour Customer Service Representative - State Farm Agent Team Member Fort Lauderdale, FL $40,000.00-$50,000.00 6 months ago Customer Service Representative - State Farm Agent Team Member Hollywood, FL $35,000.00-$60,000.00 6 months ago Customer Service Representative (11am-8pm/Hybrid) Pompano Beach, FL $19.00-$19.00 1 month ago Future Opening: Customer Service Representative - State Farm Agent Team Member Sunrise, FL $30,000.00-$40,000.00 2 years ago Customer Relations Representative - State Farm Agent Team Member Fort Lauderdale, FL $60,000.00-$90,000.00 2 weeks ago Customer Service Representative (8am-5pm) Pompano Beach, FL $19.00-$19.00 1 month ago Customer Service Representative (Work from Home/Hybrid) Miramar, FL $40,000.00-$70,000.00 1 day ago Customer Service Representative (11am-8pm) Pompano Beach, FL $19.00-$19.00 1 month ago Client Experience Coordinator (Long-Term Temporary Assignment) - Boca Raton Customer Relations Representative - State Farm Agent Team Member Miramar, FL $40,000.00-$60,000.00 7 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr