Night Auditor

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values. Process payments, generate invoices, and reconcile transactions at the end of each shift. Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort. Assist with reservations via phone, email, or in person, including group bookings. Address guest inquiries about hotel services, amenities, and local attractions. Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction. Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Strong customer service skills with a guest-focused approach. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical ability to stand, walk, and lift up to 25 pounds as needed. Experience in hospitality is preferred but not required—we welcome applicants at all experience levels. Compensation $15 - $16 hourly At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK! #J-18808-Ljbffr