Business Development Consultant
ServiceMaster by Twins 2996
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Position Overview
The Business Development Consultant is responsible for proactively generating qualified leads and referral opportunities for mitigation and restoration services. This role focuses on developing and nurturing referral relationships with insurance agents and agencies, property managers, commercial realtors, plumbers, and assigned industry verticals.
This position is ideal for a high-energy sales professional who excels at outbound prospecting, relationship building, and creating consistent top-of-funnel opportunities in a relationship-driven industry.
Essential Job Functions
Lead Generation & Referral Development
Identify, prospect, and develop referral relationships with:
Insurance agents and insurance agencies
Property managers and facility managers
Commercial realtors and brokers
Plumbers and trade partners
Assigned targeted industry verticals
Execute daily outbound activities including in-person visits, calls, emails, and networking
Establish referral agreements and preferred-vendor relationships where applicable
Generate consistent, qualified mitigation and restoration leads for operations and project teams
Territory & Vertical Management
Manage an assigned territory and/or targeted industry verticals
Research and prioritize high-potential referral accounts
Build and maintain a structured cadence of touchpoints with referral sources
Track prospecting activity, referrals, and engagement in CRM
Education & Brand Representation
Educate referral partners on company services including water, fire, mold, storm, and specialty restoration
Communicate emergency response capabilities, service differentiators, and response times
Represent the company professionally in the marketplace
Participate in trade shows, association meetings, and industry events
Internal Collaboration
Work closely with sales leadership, marketing, and operations to align lead generation efforts
Provide feedback on lead quality, referral trends, and market opportunities
Support emergency response initiatives as needed, including occasional after-hours availability
Performance Metrics (KPIs)
Number of new referral relationships established
Qualified leads generated per month
Activity volume (visits, calls, emails, events)
Referral source engagement and retention
CRM accuracy and reporting compliance
Qualifications & Experience
Required Qualifications
2+ years of B2B sales, lead generation, or business development experience
Proven ability to prospect and develop referral-based relationships
Strong communication, interpersonal, and presentation skills
Self-starter with excellent time management and organizational skills
Valid driver’s license and ability to travel within assigned territory
Preferred Qualifications
Experience in mitigation, restoration, construction, insurance, or property services
Familiarity with referral-based sales models
CRM experience (Salesforce, HubSpot, or similar)
Experience working with insurance professionals or property management firms
Core Competencies
Outbound prospecting and lead generation
Relationship-driven sales
Strategic account targeting
Consistent follow-up and pipeline discipline
Professional persistence
Market and competitor awareness
Compensation & Benefits
Base salary plus performance-based incentive or commission
Clear lead-generation performance incentives
Health, dental, and vision insurance
Paid time off and holidays
Training on restoration services and industry best practices
Career growth opportunities within sales and business development
Work Environment
This position operates in a combination of field-based sales environments and office settings. The role requires frequent travel averaging approximately 65% within the assigned territory to meet with referral partners and attend networking events.
Employees may occasionally be required to visit job sites, restoration projects, or commercial properties, which may involve exposure to construction environments.
Physical Requirements
The physical requirements described here are representative of those necessary to successfully perform the essential functions of this role.
Employees in this position may be required to:
Sit, stand, walk, and drive for extended periods
Use standard office equipment including computers and mobile devices
Occasionally lift or carry materials up to approximately 25 pounds
Travel regularly within assigned territory
Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment
· Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.
· Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.
· Inside working conditions: The change of building environment such as with or without air conditioning and heating. May be required to travel for short periods of time.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions in accordance with applicable law.
Background Check & Driving Requirements
Employment in this position may be contingent upon successful completion of:
A background investigation
Motor vehicle record review
Verification of employment history
Verification of education and credentials
Employees operating a company vehicle or driving for company business must maintain a valid driver’s license and an acceptable driving record in accordance with company policy and insurance requirements.
Equal Employment Opportunity Statement
Alford Enterprises Inc. is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, Georgia, Alabama, or Tennessee law.
At-Will Employment Statement
Employment with Alford Enterprises Inc. is at-will, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law. Nothing in this job description or any other company document should be interpreted as creating a contract of employment.
Drug-Free Workplace
Alford Enterprises, Inc. maintains a Drug-Free Workplace in accordance with applicable federal and state laws. Employees and applicants may be subject to pre-employment, post-accident, reasonable suspicion, and/or other drug and alcohol testing as permitted by company policy and applicable law.
Job Description Disclaimer
This job description is intended to describe the general nature and level of work performed by individuals assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications required. The company reserves the right to modify duties and responsibilities as business needs evolve. Employees may be required to perform other duties as assigned to support the needs of the organization.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
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