Senior EdPlus Financial Intake Specialist

EdPlus Financial Intake Specialist Senior Are you an experienced Financial Intake Specialist who is ready for more responsibility? Do you excel at leading and supporting your peers? Then apply today for this EdPlus Financial Intake Specialist opportunity! This position is only open to current employees of the Arizona Board of Regents (ABOR) system, which includes Arizona State University, Northern Arizona University, and the University of Arizona. Essential Duties Provides guidance, mentorship, and training to new specialists. Consistently and reliably meets or exceeds established performance metrics. Adapts easily to change and leads peers in making necessary changes. Conducts proactive outreach to assigned student population to collect necessary financial documents while ensuring all paperwork is in place for financial aid certification. Provides comprehensive counseling to students and their authorized family members regarding their financial aid eligibility through phone, SMS, Zoom, chat, and email. Utilizes resources and critical thinking skills to solve problems, quickly make decisions, and provide the best experience to ASU Online students. Participates in presentations and information sessions to advise prospective students and their families. Works collaboratively with internal and external partners. Assumes or coordinates other duties or projects as assigned or directed. Desired Qualifications Bachelor's degree or higher in a related field. Evidence of at least two years of experience as an EdPlus Financial Intake Specialist. Experience with EdPlus at ASU Financial Intake Services' policies and procedures. Demonstrated ability to lead by example. Demonstrated ability to stimulate and embrace change and gain the enthusiasm and cooperation of others. Evidence of strong peer mentorship skills. Demonstrated ability to quickly build positive and collaborative relationships and connect with others. Consistently meets or exceeds Quality Assurance competencies measured by Lead. Experience with problem resolution. Evidence of strong critical thinking skills. Evidence of effective, professional, and persuasive communication skills. Evidence of ability to embrace and quickly implement feedback. Current employee of the Arizona Board of Regents (ABOR) system, which includes Arizona State University, Northern Arizona University, and the University of Arizona. Salary & Benefits $51,500 - $77,300 per year; DOE The target salary for this position is $58,400 per year. ASU offers a total compensation package that includes valuable employee benefits. Healthcare Financial Security Retirement Family Resources Tuition Reduction (Eligible ASU Employee, their dependents, and spouse.) Discounts Working Environment ASU EdPlus is located at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy. ASU EdPlus supports flexible work options, ranging from alternate to hybrid remote work schedules, subject to approvals per ASU policy. Applicant must be eligible to work in the United States; ASU EdPlus will not be a sponsor for this position. Location: Off-Campus: Scottsdale EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. #J-18808-Ljbffr Arizona State University