Forward Deployed Engineer

Norm Ai Forward Deployed Engineer

Norm Ai, the agentic law company, has a client base with a combined $30 trillion in assets under management. Norm Ai pioneered Legal Engineering, the process that empowers lawyers to build and supervise domain-specific AI agents with Norm's proprietary suite of no-code software tools. Norm Ai technology is deployed inside many of the largest and most consequential institutions in the world.

Norm Ai is also the technology behind Norm Law, LLP, a separate but affiliated AI-native law firm built for the era of agentic AI. Norm Law's attorneys advise leading institutions across private funds, private equity, venture capital, real estate, registered funds, and financial regulation, using the same legal intelligence platform that powers Norm Ai's products.

AI Fluency: Norm Ai expects all team members to be fluent in AI. Successful candidates actively use AI in their day-to-day work to support thinking, creation, and problem-solving. They use it to improve the quality and speed of their work and to continuously refine how work gets done end-to-end. Candidates should be prepared to demonstrate and discuss their AI usage throughout the interview process, including concrete examples of tools, workflows, and outcomes. We look for practical, hands-on experience, not theoretical familiarity.

This Role

As a Forward Deployed Engineer on the Deployment Team at Norm Ai, you will be at the intersection of software engineering and client solutions strategy and delivery. Working directly with our enterprise clients and executive team, you will architect and implement AI-driven compliance solutions which integrate seamlessly into our customer's existing workflows and deliver substantial value and bottom-line savings.

Forward Deployed Engineers are at the leading edge of Norm's Regulatory AI platform model. They embed with our client teams to build client-specific technical solutions, establish productive long-term relationships with customer SMEs and IT professionals, and sell to executives and other decision makers. They write nimble, high-value code and they close deals.

What You'll Do

• Lead technical implementation and integration efforts with enterprise clients, ensuring our AI compliance solutions are effectively deployed at the source of business activities inside large enterprises.

• Work closely with client technical teams to understand their infrastructure, security requirements, and compliance needs.

• Design and implement scalable ETL pipelines to integrate data in internal customer systems into Norm's platform.

• Work closely with relevant client SMEs to map their business data into a structured data model that Norm's core product can reference to implement precisely tailored customer business logic.

• Develop client-specific customizations to Norm's platform to help convert and upsell client accounts where investment is deemed worthy by the client team.

• Lead enablement sessions with client end-users to educate users on how Norm works and evangelize the upsides our platform delivers for people across all levels of the customer's organization.

• Develop and maintain technical documentation for client and partner implementations.

• Collaborate with our legal engineering team to translate regulatory requirements into practical technical solutions.

What We're Looking For

Core Qualifications

• Bachelors or Masters in computer science or an equivalent field, or equivalent practical experience.

• 4+ years experience writing Python or similar for production use.

• 1+ years of experience working with enterprise customers in a technical client-facing role (Sales Engineer, Solutions Engineer, Forward Deployed Engineer, etc.)

• Experience writing ETL data pipelines and working with key customer SMEs to map ambiguous customer data into a coherent data model

• Experience writing APIs, including working with libraries such as FastAPI.

• Experience working with a Postgres database or similar.

• Excited to work/iterate with customers.

Nice to Haves

• Experience with React/TypeScript and Next.js.

• Experience with Dagster or Apache Airflow.

• Experience working in a startup and handling highly ambiguous requirements and situations.

Compensation & Benefits

Senior Engineer Base Salary: $190,000 to $250,000 per year

Staff Engineer Base Salary: $240,000 to $280,000 per year

The range displayed in this job posting reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by various factors, including job-related skills, experience, and relevant education or training.

Equity: Included

Benefits: 401(k) with employer match, health, dental, vision coverage, unlimited paid time off, free lunch in office daily, employee referral bonus program

Relocation: Financial support to ease your move to New York City, designed to make the transition smooth and stress-free.

Work Location

Location: New York City

Work model: Hybrid

In-office expectation: 3-4 days per week