Forward Deployed Engineer

About Us

Trase is the operating system for high-stakes environments providing end-to-end solutions for deploying managing and optimizing AI within industries where security governance and data sovereignty are non-negotiable.

Our HIPAA- and SOC 2-compliant platform bridges the last mile of AI adoption empowering sectors like healthcare and national security to run trustworthy predictable AI agents across any model or environmentwhether in the cloud on-prem or at the edgewith unified policy enforcement continuous monitoring and fully immutable audit trails.

Trases suite of products includes Origin its agentic operating system; Leagues its marketplace for specialized configurable ready-to-deploy agents; and Arena where developers build evaluate and package the agents that run on Origin. The company has repeatedly topped Hugging Faces GAIA Leaderboard for Generalized AI Assistants placing it firmly at the forefront of AI-agent innovation.

About the Role

As a Forward Deployed Engineer at Trase youll build and deploy AI agents and applications that solve real customer problems using Trase OS. Youll join Leagues our industry verticals team supporting customers in healthcare state and local government and education (SLED) financial services or retail. Your focus may be one or more of these verticals; experience in all four is not required.

This is a hands-on software engineering role with direct customer ownership. Youll work with users to understand their workflows turn unclear requirements into technical plans and take solutions from prototype through production. Youll partner closely with Product ML and the Origin and Arena engineering teams to build on Trase OS and feed customer needs back into the platform.

We are hiring at Mid Senior and Staff levels. Level will reflect your demonstrated engineering depth independence and scope of ownership.

Why This Role is Needed

Customer value depends on how well AI works within existing systems data and day-to-day operations. Leagues connects Trase OS to those environments and turns platform capabilities into solutions customers can use and trust.

This role exists to:

• Deliver working solutions that improve customer workflows and produce measurable outcomes.
• Bridge customer needs and platform engineering identifying gaps early and shaping practical solutions.
• Turn successful deployments into reusable integrations and patterns that help future customers launch faster.

What makes this role challenging

• Customer environments vary in data quality integration options security requirements and operational readiness.
• AI behavior must be evaluated against real workflows including failure cases escalation paths and human review.
• You must balance delivery speed with reliability and maintainability while deciding what belongs in a customer solution versus the shared platform.

Responsibilities

• Work directly with customers to map workflows identify useful AI applications and agree on scope success measures and acceptance criteria.
• Build production-quality agents applications APIs and integrations using Trase OS including backend services and user interfaces as needed.
• Integrate customer systems data sources and identity providers; work with infrastructure engineers to deploy in customer or Trase-managed environments.
• Own delivery through testing deployment customer validation and operational handoff. Surface dependencies risks and scope changes early.
• Build evaluations automated tests observability and human review or escalation into agent workflows; validate quality latency cost and reliability.
• Apply appropriate access controls data-handling policies and audit logging in partnership with Security and customer teams.
• Debug production issues across application data integration and infrastructure layers; document solutions and create practical runbooks.
• Contribute reusable components and product feedback to Origin and Arena; collaborate on platform improvements rather than maintaining unnecessary custom implementations.

Requirements

• Experience building and shipping production software with strong coding testing debugging and API design fundamentals.
• Proficiency in a modern language such as Python Java or TypeScript and experience with databases backend services and external integrations.
• Working knowledge of cloud infrastructure containers CI/CD and monitoring; ability to troubleshoot deployed applications.
• Ability to translate customer needs into implementable work and communicate clearly with technical and non-technical stakeholders.
• Practical understanding of LLM applications or AI agents including their limitations evaluation and safe interaction with customer data and systems.
• Ownership of delivery and quality curiosity about customer operations and comfort working through incomplete requirements.

Nice to Have

• Experience as a forward deployed product full stack or solutions engineer with substantial production coding responsibility.
• Domain experience in healthcare SLED financial services or retail; familiarity with sensitive data and regulated customer environments.
• Experience with agent orchestration retrieval LLM evaluations enterprise identity or complex enterprise integrations.

Expectations by level:

• Engineer II (L4): Deliver scoped features and integrations with guidance; contribute to customer discovery testing and production troubleshooting.
• Senior Engineer (L5): Independently lead a customer workstream from discovery to production make design decisions and mentor engineers.
• Staff Engineer (L6): Lead complex deployments and architecture across teams resolve broader technical risks and establish reusable patterns across Leagues.

If you want to be on the cutting edge of technology building AI solutions for the future and are up for a challenge lets talk!

Salary Range: $00. This represents the typical salary range for this position based on experience skills and other factors.

Some travel to customers may be required.

Our Trase Benefits:

For full-time roles only

• Career track opportunity with potential for rapid advancement withstrong performanceas the firm grows
• 100% employer paid comprehensive health care including medical dental and vision for you and your family.
• Paid maternity and paternity for 14 weeks at employees normal pay.
• Unlimited PTO with management approval.
• Opportunities for professional development and continued learning.
• Optional 401K FSA and equity incentives available.
• Mental health benefits are available through Tara Mind .

Were an Equal Opportunity Employer: Youll receive consideration for employment without regard to race sex color religion sexual orientation gender identity national origin protected veteran status or on the basis of disability.

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Required Experience:

IC