Pool Bar Manager

Job Description

Join the team at Harbour Lights Resort, where exceptional service and memorable guest experiences are at the heart of what we do.


We are seeking an experienced and passionate Pool Bar Manager to lead our bar operations, elevate service standards, and inspire a high-performing team. This role is ideal for a hands-on leader who thrives in a resort environment and is driven to create outstanding culinary and hospitality experiences for every guest.

Why do team members like working for us: Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

Responsibilities

As the Pool Bar Manager, you will lead all aspects of the bar and kitchen of the Food and Beverage department. Working with all resort departments to meet guest expectations. Trains, supervises, schedules, holds accountable and assists in evaluating Team Members. Any other duties that may be necessary to the daily functioning of the resort.

• Support the pool bar and kitchen by overseeing daily front- and back-of-house operations and maintaining a visible presence on the floor.
• Forecast staffing needs and manage schedules, payroll, inventory, vendor orders, and departmental budgets.
• Implement and monitor controls for food, beverage, labor, and retail costs to meet revenue and budget goals.
• Train, coach, and supervise team members on culinary techniques, food safety, and presentation standards.
• Lead daily food preparation and presentation to ensure quality standards, recipes, and timelines are consistently met.
• Collaborate with Front of House leadership to develop menus, specials, and beverage pairings based on guest feedback.
• Address guest concerns and drinks/food quality issues promptly to maintain high guest satisfaction.
• Ensure compliance with health, safety, sanitation, food, and liquor regulations, including QA checklists, audits, and inspections.
• Maintain accurate records including inventories, temperature logs, waste tracking, and safety documentation.
• Communicate regularly with management, internal departments, vendors, and regulatory agencies.
• Participate in meetings, trainings, and other duties as assigned.
• Assist in all other related duties as assigned.

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Previous F&B experience (usually 2-5+ years) in restaurants, bars, or resorts
• Supervisory or management experience.
• Strong customer service background
• Strong understanding of financial concepts and revenue impact within operations
• Valid Sanitation and Safety Certificate
• ServSafe and Alcohol safety Certification
• Must have excellent coaching and mentoring skills
• Ability to lead and motivate a team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Hospitality, business, or culinary degree is a plus
• Minimum 2 years of management experience

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.